Windows 10: Problems using Adobe Photo software with new Surface Pro II ARM

Jerry L2 · Jun 29, 2025 at 5:57 PM

After speaking with the MS store and individuals that used a surface pro, I chose the Surface Pro II and chose the top-of-the-line options. Photography is my passion, and I needed more storage and lighter weight for travel. Unfortunately, I did not know that Adobe & Microsoft were way behind on making software compatible with the new Snapdragon processor. Now I have an expensive storage tablet that cannot process my photos using Adobe software. Any time frame on fixing these ARM issues? Very disappointing.

:)

Brink · Jun 29, 2025 at 6:03 PM

History of Microsoft Surface and Arm

One of the most rewarding aspects of being at Microsoft is the opportunity to work on long-term initiatives with the potential to change the very nature of computing. More than a decade after we launched our first Arm-based device, it’s exciting to witness how the Arm® processor has evolved from powering embedded devices in the Internet of Things (IoT) to the very thing everyone is talking about now. Not just because Arm processors like Microsoft SQ®3 can deliver up to 19 hours of battery life[1] on Surface Pro 9 with 5G. Or that our latest Surface 2-in-1 runs cool and quiet, doesn’t need a fan, and consumes less power than the equivalent Intel Surface Pro 9. This isn’t just about your personal device. It’s bigger than that.

Arm processors are making inroads into Microsoft datacenters, helping them become more energy efficient by taking advantage of “dense, low-cost, energy-efficient servers with a small footprint, low power and performant compute silicon.”[2] Carbon emissions of hyperscale cloud services are fast becoming a significant factor in cloud purchase decisions. [3] From garage door opener to game changer Around the same time Windows RT launched in 2012 on the first Surface device, Arm introduced the concept of creating CPUs that could work fast and hard when needed, using only the high-efficiency cores for tasks that didn’t need lots of horsepower. Arm processors combine high-power & high-wattage cores with low-power & high-efficiency cores to create highly versatile multicore CPUs. If you’re checking your email or shopping online, the “little” cores can handle it without using much power. But if you’re playing games or streaming movies, the big cores kick in with more performance. We saw how the Arm architecture enabled smartphones to run for days on a single charge and took the same concept into the Windows framework. With their highly efficient energy, processing power, and heat ratios, Arm is rapidly cutting into the desktop and server landscape. With every iteration of the Windows support for Arm, we build Surface hardware to complement the software capabilities. Over time, we added more and more capabilities into Arm, such as :

Emulation: With Windows 11, both x64 and x86 applications can run in emulation.

Support for Modern management: Arm devices are built for the modern user who uses modern applications with deployments powered by Autopilot for a seamless IT workflow.

https://techcommunity.microsoft.com/...m/ba-p/1419005 The number of apps supported natively on Arm has rapidly increased over the last two years, including Adobe Photoshop®, Adobe Lightroom®, VLC, Netflix®, and many more.

Latest highlights

Surface Pro 9 with 5G. Featuring the Microsoft SQ3 Arm processor built in partnership with Qualcomm, Surface Pro 9 with 5G comes with a Neural Processing Unit (NPU) providing AI-enabled enhanced camera and audio effects.

The Native Arm64 version of Visual Studio® 2022, announced at last year’s BUILD developer conference, is the first version of Visual Studio with native support for building and debugging Arm64 apps on Arm-based processors.

Windows Dev Kit 2023 (code name “Project Volterra”) is the latest Arm device built for Windows developers with a Neural Processing Unit (NPU) that provides best-in-class AI computing capacity, multiple ports, and a stackable design for desktops and rack deployment. Purpose-built with everything you need to develop, debug, and test native Windows apps for Arm.

Looking forward: ecosystem expansion Surface is implementing new features to support modern work via AI, NPU, and machine learning functionality to enable better hybrid work scenarios. References [1] Battery life varies significantly with settings, usage, and other factors. See aka.ms/SurfaceBatteryPerformance for details. [2] New Arm-based cloud services from Microsoft highlight the power of choice in computing – Arm®. [3] Report: By 2025 carbon emissions of cloud services will be main factor in purchasing | VentureBeat
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Source: https://techcommunity.microsoft.com/...m/ba-p/1419005

Sumit (Independent Advisor) · Jun 29, 2025 at 6:03 PM

Surface Pro X ARM

Hi Mike

I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

Surface Pro X ships with an ARM processor. Currently ARM processors support only 32-bit programs. You may check the responses here- the marked answer and the link given by Barb that explains the ARM architecture in detail.

https://answers.microsoft.com/en-us/surface/for...

Brink · Jun 29, 2025 at 6:03 PM

Microsoft has built Surface Pro prototypes with ARM processors Surface

If Microsoft’s Surface line had quite a big impact on the rise of 2-in-1 PCs, it’s quite interesting to see that the software giant let its hardware partners test the waters with Windows 10 on ARM PCs. We have yet to see a Surface PC with an ARM processor, but just like Apple is rumored to be working on ARM MacBook, it would be very surprising if Microsoft wasn’t interested in an ARM Surface.

As a matter of fact, the 10-inch Surface Go that Microsoft released last year wasn’t exactly the mobile tablet that Microsoft wanted to create. According to Paul Thurrott, Microsoft initially wanted to use a Qualcomm Snapdragon processor in the Surface Go, but Intel reportedly pushed Microsoft to choose the company’s Pentium Gold processor instead. This was probably a good call, a the performance of emulated Win32 apps on Windows 10 on ARM still leaves a lot to be desired.
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Read the rest at Microsoft has reportedly built Surface Pro prototypes with Qualcomm ARM processors OnMSFT.com

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