Windows 10: My laptop keeps shutting down suddenly whenever its not plugged in despite being charged.

Discus and support My laptop keeps shutting down suddenly whenever its not plugged in despite being charged. in Windows 10 Software and Apps to solve the problem; My laptop keeps shutting down suddenly whenever its not plugged in despite being charged , over 90 % battery full but i have to keep it plugged in... Discussion in 'Windows 10 Software and Apps' started by Faith Wanjiru Waithera, Jun 30, 2025 at 4:07 AM.

  1. My laptop keeps shutting down suddenly whenever its not plugged in despite being charged.


    My laptop keeps shutting down suddenly whenever its not plugged in despite being charged , over 90 % battery full but i have to keep it plugged in otherwise it shuts down shortly on disconnecting from power. What could be the problem and the possible solution?

    :)
     
    Faith Wanjiru Waithera, Jun 30, 2025 at 4:07 AM
    #1
  2. Graydrake Win User

    My Computer is Plugged in but not Charging

    My laptop computer is plugged in but not charging. The power supply will maintain the charge level (%), but not add to it. Removing and reinserting the battery allows the power supply to add to the % charge to 100%.

    Steps performed:

    • Turning the computer off and restarting it returns the computer to the Plugged in, Not Charging state.
    • Removing the battery again allows one complete charge, after which the laptop would no longer charge again.
    • I have used more than one power supply with the same condition.

    To resolve the issue, I remove the battery, obtain a complete charge, and maintain this charge by always keeping the power supply plugged in.

    What is the root of the problem?
     
  3. Plugged in but battery does not charge

    If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    My laptop keeps shutting down suddenly whenever its not plugged in despite being charged. pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
  4. My laptop keeps shutting down suddenly whenever its not plugged in despite being charged.

    PC shutdown suddenly and during charging shows plugged in but not charging

    PC shutdown suddenly and during charging shows plugged in but not charging. it never full charged and never discharge completely before discharging it suddenly shut down. aftr shut down when its restarted shows the same power level as before sudden shut
    down
     
Thema:

My laptop keeps shutting down suddenly whenever its not plugged in despite being charged.

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