Windows 10: Fix for Faulting application name: WorkloadsSessionManager.exe Windows 11 Pro Surface Pro...

Hi,I upgraded the stock Windows 11 Home to Pro with key purchsed on the store. Since the upgrade I am getting an error in the applicaion event log every 1-2 seconds as follows:Faulting application name: WorkloadsSessionManager.exe, version: 1.2506.707.20341, time stamp: 0x683e3e4aFaulting module name: ucrtbase.dll, version: 10.0.26100.4202, time stamp: 0x8609e25aException code: 0xc0000409Fault offset: 0x000000000007ba6cFaulting process id: 0x307CFaulting application sta

:)

 

Windows 11 install on new Surface Pro

Installing Windows 11 on a new Surface Pro or any compatible PC involves aseries of steps. please note

that the process can very slightly depending on the specific model of Surface Pro you have and the

harware requirements for windows 11. Here is a general guide to help you instal Windows 11 on a

campataible surface Pro:

Before You Begin:

1. Check System Requirements: Ensure that your Surface Pro meets the minimum system requirements for Windows 11. These requirements may include a compatible processor, a certain amount of RAM, and TPM 2.0 support.
   
2. Backup Data: Before proceeding, back up any important data on your Surface Pro to prevent data loss during the installation process.
   

Installation Steps:

1. Download Windows 11: Visit the official Microsoft website to download the Windows 11 installation media. Microsoft usually provides tools for creating bootable USB drives or ISO files.
   
2. Create Installation Media: Use the downloaded Windows 11 installation files to create bootable media. You can either create a bootable USB drive using tools like Rufus or use the Media Creation Tool provided by Microsoft.
   
3. Insert Bootable Media: Insert the bootable USB drive with the Windows 11 installation files into your Surface Pro.
   
4. Boot from USB Drive: Restart your Surface Pro and boot from the USB drive. You might need to change the boot order in the BIOS/UEFI settings to prioritize the USB drive.
   
5. Install Windows 11:
   
   • Follow the on-screen instructions to begin the Windows 11 installation process.
     
   • Choose your language, time, keyboard input, and other preferences.
     
   • Enter your Windows 11 product key if prompted.
     
6. Partition and Install:
   
   • When prompted, select the partition where you want to install Windows 11.
     
   • Follow the installation wizard to complete the installation process.
     
7. Set Up Windows 11: After installation, follow the initial setup process, including creating or signing in with a Microsoft account, choosing privacy settings, and customizing your desktop.
   
8. Install Drivers: Visit the official Microsoft Surface support website to download and install any necessary drivers and firmware updates for your specific Surface Pro model.
   
9. Install Software: Install your desired software and applications. You can download and install software from the Microsoft Store or other trusted sources.
   
10. Windows Updates: Make sure to keep Windows 11 up to date by regularly installing Windows updates through the Windows Update feature.
    

Regard!

...

 

Faulting application name: ForzaHorizon5.exe

Faulting application name: ForzaHorizon5.exe, version: 1.538.198.0, time stamp: 0x00000000

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x0000000000000000

Faulting process id: 0x3d90

Faulting application start time: 0x01d93352fc4f8e9d

Faulting application path: D:\steam\steamapps\common\ForzaHorizon5\ForzaHorizon5.exe

Faulting module path: unknown

Report Id: 3a253fc9-0023-4036-b31a-d162a7ab92d3

Faulting package full name:

Faulting package-relative application ID:

 

Surface Pro 3

Hi ChrisWaters3,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below information:

1. Does the battery drain out, if the tablet is not connected to peripherals?
   
   
2. Which version of Windows you are using? (To check, type: winver in start menu and hit enter.)
   

I understand how something like this can try your patience. This issue is an indication of faulty drivers or incompatible driver.
However, I suggest you to follow the troubleshooting steps mentioned below:

Method 1: Check the drivers.

Step1: Battery driver

1. Press Windows andR
   key together on your Keyboard.
2. Type devmgmt.msc and hit enter.
   
3. Click on view on top > Select Show hidden devices.
   
4. Expand the Batteries option from the list.
   
5. Select the ACPI Compliant Control Method Battery> right click on the driver and click on
   Properties.
6. Click on Driver tab > check if you have the option to
   Roll Back Driver.
7. If yes, Roll back the driver or uninstall it and restart the computer.
   

Uninstalling the driver will be automatically installed after the system is restarted. Check if the issue is fixed.

Step 2: Keyboard driver.

1. In the Device manager, go to ‘Other devices’, you will find
   Unknown devices.
   
2. Double tap on the unknown device > click on
   Driver tab> click on update driver.
   
3. Select browse my computer for driver software> Click on Let me pick from a list of device drivers
   
4. Select keyboard, then click ‘Next’.
   
5. Select HID Keyboard device and click finish.
   

Method 2: Run the toolkit.


Note: If your Surface is managed by your work or school, check with your organization's IT department before running the tool.

I would suggest you to run the toolkit provided by Microsoft on
Fix common Surface
problems using the Surface Diagnostic Toolkit

If the above steps, doesn’t fix the issue. I would suggest you to follow the steps mentioned in the article on
Surface Pro 3 Battery
FAQ for the Surface Pro Embedded Controller Firmware update.


Hope it helps.

Roohi Taj S

Microsoft Community - Moderator