Windows 10: Msi not charging after windows 11 update

Hi, I updated my Msi laptop with Windows 11. As the install was finishing, my laptop turned off with low battery. It's now not charging with any charger and I cannot turn it on. What can I do?

:)

 

Rapid Battery Drain and Fast Charging Issue on MSI Bravo 15 (Windows 11)

Hello,

I’m experiencing a significant issue with my MSI Bravo 15 laptop running Windows 11, and I hope someone can assist me.

Problem Description:

1. When I start my laptop, the battery drains from 100% to 0% in approximately 2 minutes.
   
2. When I plug in the charger, the battery charges back to 100% very quickly.
   
3. I have to keep my device plugged in for the whole time to work!
   

Steps Taken So Far:

1. I’ve checked the battery health status in the Windows settings, and it shows that the battery is healthy.
   
2. I’ve updated all my drivers and Windows updates to the latest versions.
   

Additional Information:

• This issue started happening recently, and there were no significant hardware or software changes prior to this.
  
• The laptop is about 2.5 year old.
  

I appreciate any advice or solutions you can provide.

Thank you!

 

Rapid Battery Drain and Fast Charging Issue on MSI Bravo 15 (Windows 11)

Hello,

Thank you for the suggestion.

I do have the MSI Dragon Center utility installed on my laptop. I checked within the app and found the Battery Calibration option. I have run the battery calibration as recommended.

However, after running the calibration, the issue persists:

1. The battery still drains from 100% to 0% in approximately 9 minutes upon startup.
   
2. The battery still charges back to 100% very quickly when plugged in.
   

Is there any other step I should try, or could this indicate a deeper hardware issue? Any further advice would be greatly appreciated.

Thank you for your assistance.

 

Laptop no longer charging since Windows 10 update

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.