Windows 10: How to Unlock Account with Dead Recovery Email?

I am trying to help my mom get into her Microsoft Account. She has an Xbox gamer tag, and her 360 console shows that gamer tag. When we go to log in on the website, it says the account has been locked due to too many password attempts. The reset option asks us to provide the backup email address, which no longer exists. It was deleted for account inactivity. We tried the recovery form, putting in the Console ID from her Xbox, and it says it cannot validate her as the owner of the account.How the heck can we get her back into her Microsoft Account so she can use it? She can play her con

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email account hacked. please help

I have a yahoo email account that seems to be hacked. Following are hacking activities I have noticed.

1) Spam emails being sent from my account to my account and my recovery email account.
2) Recent emails in inbox are missing
3) New emails in deleted mails folder

I have reset passwords for both my email account and recovery email account and also re-installed my mac but still spam emails are being sent from my account to my account and my recovery email account.

My mac was not even turned on when those emails were being sent. No one else knows my password. I do access mail from my iphone and ipad too.

Its my primary email account please help.

Thanks

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

The automated account recovery process cannot unlock my aunt's email account.

Oh. One article on the account Recovery Form said that there would be questions about Contacts and the subject of received emails.

The next step would be

• If you are unable to use the account recovery form because you don't recognize the additional account security information, use our Sign-In Helper.
  
• ( From this article )
  

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