Windows 10: Computer Crashing when using Word in Windows 11

Discus and support Computer Crashing when using Word in Windows 11 in Windows 10 Gaming to solve the problem; I just updated my labtop to Windows 11. Now when I use Microsoft Word, my computer frequently crashes. The screen goes black and says “locking” and... Discussion in 'Windows 10 Gaming' started by lwebstar, Jul 2, 2025 at 6:12 PM.

  1. lwebstar Win User

    Computer Crashing when using Word in Windows 11


    I just updated my labtop to Windows 11. Now when I use Microsoft Word, my computer frequently crashes. The screen goes black and says “locking” and then I can’t even get my computer to respond. The screen is just black. I have to turn off the computer and restart it. Then I’ve lost all the changes I made in my word document. I don’t know enough about computers to troubleshoot this.

    :)
     
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
  3. all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
  4. x509 Win User

    Computer Crashing when using Word in Windows 11

    Word and Excel 2013 now crash when I try to print or edit-Outlook OK

    Trying to print or edit in Office 2013 Word and Excel now causes the program to crash. Outlook works fine.

    the following have not fixed the problem.
    1. Repair install of Office 2013
    2. Uninstall (with Revo Pro) and then full re-install
    3. Uninstall and then reinstall of the HP Laserjet printer drive.

    What is my next step, short of nuking the entire Win installation and starting over (ugh!)???
     
Thema:

Computer Crashing when using Word in Windows 11

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