Windows 10: How do I agree to service conditions to be able to contact support?

Hello, how do I contact support? I have an issue with my surface pro 9 and I need help. I used the get support on the surface app and on the website, but I have to agree to the service conditions and there is no button to do so. And I don't want help from an AI. Please help!

:)

 

Cant agree to Terms and Conditions!!!

I've downloaded the latest version and log on to agree to the terms and conditions. That takes me to a site with a long list of countries. Select UK and I get pages of Terms and Conditions but nowhere can I see where I can tick to agree. So now I have ver
2 I cant use it, and ver3 I cant use.



Help

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

calling level 2 support

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue

I suggest you to follow the steps below and check if it helps.

• 
  Press windows key, and type Contact Support.
  
• 
  Select Services and apps.
  
• 
  Click on Windows.
  
• 
  Click on Technical Support.
  
• 
  There you will be able to contact the Technical support.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help