Windows 10: “An error occurred while the wizard was attempting to set the password for this user account”.

Discus and support “An error occurred while the wizard was attempting to set the password for this user account”. in Windows 10 Software and Apps to solve the problem; I have been trying for a while now to reset my administrator account password, as the “password key” doesn’t work. I’ve tried troubleshooting with... Discussion in 'Windows 10 Software and Apps' started by Patrick Hough, Jul 3, 2025 at 3:03 AM.

  1. PATRICK HOUGH
    Patrick Hough Win User

    “An error occurred while the wizard was attempting to set the password for this user account”.


    I have been trying for a while now to reset my administrator account password, as the “password key” doesn’t work. I’ve tried troubleshooting with cmd.exe, but it’s locked. Can anyone help or step me through the process? Thanks.

    :)
     
    Patrick Hough, Jul 3, 2025 at 3:03 AM
    #1
  2. TONTO42
    tonto42 Win User

    Password Reset Wizard Problems "an error occurred while the wizard was attempting to set the password for this user account".

    I have my normal Microsoft account and a local administrator account on my laptop. However, I've forgotten the password to the admin account and whenever I attempted to use a password reset disk, it said "an error occurred while the wizard was attempting
    to set the password for this user account." I don't know what's wrong with the disk and I need help figuring out why it's doing that and how I can reset the admin password.
     
    tonto42, Jul 3, 2025 at 3:07 AM
    #2
  3. USERLOCKEDOUTOFLAPTOP
    UserLockedOutOfLaptop Win User
    Password Reset Wizard "An error ocurred while the wizard was attempting to set the password for this user account" Why?

    I dont know why this occurs when i tried to change my password, i made a new local account to create a reset disk. I then tried to use it on my locked administrator account (my main account), however the message "An error ocurred while the wizard was attempting
    to set the password for this user account" appeared. I really don't want to resort to resetting my laptop drive, if anyone has an answer please respond!
     
    UserLockedOutOfLaptop, Jul 3, 2025 at 3:07 AM
    #3
  4. TRYX3
    Tryx3 Win User

    “An error occurred while the wizard was attempting to set the password for this user account”.

    Password Reset Wizard Problems "an error occurred while the wizard was attempting to set the password for this user account".

    Don't waste your time following instructions posted by "Microsoft" database operators. They will get you nowhere.

    A Password reset disk will only work if it is

    • the latest one that has been made
    • on the same computer
    • within the same OS installation
    • within the same user account in which you are now trying to use it.
    It will give you that error message if it is not the latest one, if it has been made by a different user account, if it was made within a different OS installation or if it has been made on another computer.

    If you have forgotten the password for the only Admin account on the computer and if that Admin user account is a local user account [not one linked to an online MSAccount as they have their own

    online password reset procedures    ] then the only advice we are allowed to give in this forum is to reinstall Windows.

    Windows 10 herunterladen

    By the way, when you have resolved this problem, do note that a Password reset disk is no more effective than simply writing the password down somewhere secure.

    Denis
     
    Tryx3, Jul 3, 2025 at 3:07 AM
    #4
Thema:

“An error occurred while the wizard was attempting to set the password for this user account”.

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