Windows 10: My Copilot Pro payment of ₦17,000 was deducted but still shows Payment Failed. Need urgent...

My Copilot Pro payment of ₦17,000 was deducted but still shows Payment Failed. Need urgent help.

:)

 

In-app purchase not showing all payment options

Hey team,

I'm trying to add a PRO subscription to Drawboard PDF. It launches the Microsoft Store payment window which shows only my Australian payment option which doesn't seem to work. So I have a few problems:

1. The Australian payment method fails, even though it's a valid card/account and there's sufficient funds available
2. My Canadian payment method doesn't show up, even though it's configured in my Microsoft account
3. There's no other method to subscribe except through an in-app purchase

I have tried changing my Microsoft region from Australia to Canada but I still only have a single payment method showing up, and it fails with a pretty unhelpful message (couldn't do it, if it keeps happening contact your bank).

Any help's appreciated...

 

not accepting payment

Hi Ryan,

One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

Troubleshoot problems with payment options and follow the suggest troubleshooting steps.

Let us know what happens after following the suggested troubleshooting steps.

 

Payment failed ?

I pre ordered destiny 2 months ago , the payment was taken but now it is saying payment failed.