Windows 10: A messenger app/website in call problem.

Discus and support A messenger app/website in call problem. in Windows 10 Gaming to solve the problem; Hi, since i can remember the messenger on my laptop is doing facing this problem which is when I am in a call doesn't matter which type of video or a... Discussion in 'Windows 10 Gaming' started by Mohanad Atlam, Jul 4, 2025 at 5:27 PM.

  1. A messenger app/website in call problem.


    Hi, since i can remember the messenger on my laptop is doing facing this problem which is when I am in a call doesn't matter which type of video or a voice call the participants logos or contacts whatever they are shifted to the right and cant be seen as you can see in the attached picture, however when i reseted my laptop recently the problem fixed but it came back again i tried many things, like reseting the app, removing and reinstalling the app, clearing the app data, and changing the screen scale but none worked, can you please help me, thank you.notice: i didnt know what to choose from

    :)
     
    Mohanad Atlam, Jul 4, 2025 at 5:27 PM
    #1

  2. Windows 10 Facebook and Messenger app not showing notifications

    We appreciate you for providing the information to us.

    If the Messenger app doesn't show on the list under Notifications & Actions, it's possible that there are too many apps that are using the push notification. There is a limit to the number of apps you have installed that has push notifications enabled. You
    may consider removing other apps that are not in use and check if it helps.

    In addition, you can also try to check the Default App for Protocol to prioritize Messenger as the default. To do this, follow the steps listed below:

    • Type Default app settings in the Search bar.
    • Click Choose default apps by protocol.
    • Look for the Messenger app then click on it.
    • Restart PC and check if it works.
    Let us know how it goes after performing the suggested steps.
     
  3. Suman_B Win User
    Facebook messenger app

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand you can’t get FB messenger to work on your PC. It can be difficult when something does not work as expected. We are here to help you fix the issue. We will work as a team and get this sorted out.

    To isolate your concern with the FB messenger,
    we would need some information.

    1. Are you aware of any changes made on your computer before this issue occurred?
    2. What is the error message you are receiving while using messenger?
    3. Did you download Facebook messenger from Microsoft store?
    4. Which build of Windows 10 is running on your system?

    Press the Windows logo key +
    R, type
    winver in theOpenbox, and then select
    OK to find out which version of Windows your device is running.

    I suggest you to try the following methods and check:

    Method 1: Fix issues with app downloaded from the Microsoft Store.

    I would suggest you to refer the article to
    Fix problems with apps from Microsoft Store,
    please follow the steps in the article and check if it works for you.

    Method 2: Run Sfc scan.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

    I suggest you to run the
    System File Checker (SFC) scan
    to fix any corrupted files.

    We await your response.

    Thanks,

    Suman.B

    Microsoft Community - Moderator
     
  4. DaveH1 Win User

    A messenger app/website in call problem.

    Messenger App Problem

    I have two machines with the latest version of Windows 10 on them. On one of them, the Messenger app suddenly started malfunctioning. It runs but for an instant (I recorded it on video!) it throws up a message saying I'm using a browser which isn't supported by Facebook! This is obviously nonsense. It then tries to load what appears to be the mobile site, but does not succeed and keeps on looping round and round trying to load. The same Messenger app on the other machine is still fine. Anyone any idea why this might be happening? A search has produced no results. Thanks, Dave. *Smile
     
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A messenger app/website in call problem.

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