Windows 10: Unable to move or delete files as administrator

I'm trying to move files I created some time ago. I am the only user on my computer, and I am the administrator. It asks me if I want to be given access and then tells me access is denied. As I created the files and have used them in the past I am extremely disturbed that I am locked out of my own work. I have tried closing session and then logging in again but I don't get the chance to log in as an administrator, even though I am the only user/administrator.

:)

 

Unable to delete a file

Hi Brent,

There are a lot of possible reason why the issue occurs, we suggest that you access
safe mode
and
delete the files there. If the same issue occur,
reboot
your PC and run these following
methods of troubleshooting
steps:

Method 1:
Run SFC Scan.  

To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Method 2:
Run DISM Tool.  

To run
DISM Tool, follow these steps:

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type the following command:  
  
  • 
    DISM.exe /Online /Cleanup-image /scanhealth  
    
  • 
    DISM.exe /Online /Cleanup-image /Restorehealth  
    

NOTE:
This might take a while to finish scanning.
Do not cancel. 

Method 3: Clean Boot.

To perform a
Clean Boot, click
here.

Note:
Reset the computer back to
Normal Mode
once you are done with the troubleshooting by following the section
"How to reset the computer to start normally after clean boot troubleshooting"
from the same article.

Let us know how it goes.

Regards.

 

Unable to Delete Directory as Administrator

When attempting to update a program, got an error saying unable to create directory....

Was further advised to delete the original installation folder.

When attempting to do so, even as administrator, got message that file protected.

Any suggestions?

 

Unable to Delete Directory as Administrator

Hello,

Try taking ownership of the folder and then attempt to delete it, see if it works.

Regards.