Windows 10: BitLocker Auto-Enabled with No Recovery Key Created, Computer Unusable

I am operating a 2023 Lenovo Yoga and I installed a prompted update for Windows 11. After installation, I was prompted to provide a "BitLocker recovery key", which I never set up. I have checked the aka.ms/myrecoverykey website for all possible accounts and, upon selecting the device, the window states, "No BitLocker recovery key found for this device."If I select "Skip this drive" the "Continue" option does not work. In Troubleshooting, I am not able to "Reset the PC" at all neither while retaining my files, nor under the "remove everything" option. Both options respond with a "There was a

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Bitlocker Randomly Enabled

Hi,

On my personal Lenovo laptop, Bitlocker somehow randomly was enabled. I have not enabled it, and I followed the recovery steps without luck. It seems that it was enabled during an update. I logged into my Microsoft account, see that the laptop is listed, but there is no bitlocker key listed. I am at a loss on what the next steps might be for me to be able to log into my computer at this point.

Carl

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

Bitlocker Recovery Key

No, no other accounts.

What puzzles me is why the Bitlocker recovery key is not listed on the microsoft account, but there is a recovery key listed there for a computer I do not recognise.

I have several laptops but only the HP Envy has had Bitlocker on it. So what key is this on my account? And why isn't the Envy key there?