Windows 10: Windows Hello Couldn’t turn on the camera [Fix]

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Windows Hello is a faster, more secure way to sign in to Windows 11/10 devices. It supports both PIN-based authentication and biometric sign-in methods, which include fingerprint and facial recognition. Some users cannot use Windows Hello Facial Recognition sign-in on their computer because of the “Couldn’t turn on the camera” error. If you encounter this […]

This article Windows Hello Couldn’t turn on the camera [Fix] first appeared on TheWindowsClub.com.

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Disable Spacebar to Sign In with Windows Hello

Hi Paulo

Thanks for helping out here with this issue.
I did try the steps listed on the site you suggested. No luck, unfortunately.

The Logitech Brio can log in w Windwos Hello. But, the spacebar is still an issue. The built-in camera has the below issue FYI

Note: UPDATE troubleshooting

I have tried to isolate the issue and just use the built-in HP camera. Now I get "Couldn't turn on camera. Please sign-in with your PIN"

I have also tried ALL of these steps as well. And Biometrics is enabled on the device and allows users to log-in using Biomtrics

Fix- Windows Hello couldn’t turn camera ON problem in Windows 10 / 11 (thegeekpage.com)

I'm wondering if we can fix the missing camera issue if that would fix the first issue with the spacebar. Just a thought

 

Windows Hello

Hello,

I just got a new laptop MSI prestige 15 and I am unable to set my Windows Hello Face (fingerprint works fine). At the settings sign-in options it says that "This option is currently unavailable-click to learn more." "We couldn´t find a camera compatible
with Windows Hello Face." My windows is up to date.

Thank you for any suggestions.

 

Windows Hello camera stuck on turning on the camera

Hi Steven,

Please answer this question to assist you better.

Are you able to log into desktop?

I suggest you to refer the steps suggested by
Nyima Yonten and check if that helps. Thank you.