Windows 10: Windows Hello not releasing the screen

Discus and support Windows Hello not releasing the screen in Windows 10 Support to solve the problem; I frequently (i.e. maybe every 4th or 5th time) have the case that Windows Hello obviously recognizes me (i.e. the message changes from "Looking for... Discussion in 'Windows 10 Support' started by mmo, Jun 21, 2018.

  1. MMO
    mmo Win User

    Windows Hello not releasing the screen


    I frequently (i.e. maybe every 4th or 5th time) have the case that Windows Hello obviously recognizes me (i.e. the message changes from "Looking for you" to "Hello Michael" and the camera light turns off) but then the screen remains locked, i.e. the lock-screen doesn't disappear.
    Typically I then have to select "Signin options", choose Pin and enter my PIN to get access.

    What is failing here and why is the screen not released after Hello has recognized my face?

    This is on a Surface Pro 4 running Windows 10 Pro with all the current patches/updates.

    :)
     
  2. Sasqui Win User

    Overclocking / Undervolting guide for Vega 56 or 64?

    Here's a quick laundry list:

    List of software to use for overclocking and testing
    Examples:
    Wattman (and how to find and use it, like an overview, including profiles)
    Unigine Valley or Heaven (use this for quick testing while changing settings in Wattman and checking for stability / artifacts) ...just suggesting this
    How to monitor cores / mem speeds and temps during testing (I've seen screen overlays, and others using GPUz)

    Step-by step overclocking in Wattman
    Fan speeds
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    Memory speeds
     
    Sasqui, Jun 21, 2018
    #2
  3. windows xp installation and dual core am

    could someone please list the steps they follow to install windows with a dual core processor and windows xp service pack to. I'm reletively new to amd dual core and i feel i'm missing a step. All help will be appreciated. thanx
     
    exodusprime1337, Jun 21, 2018
    #3
  4. Vicky Acs Win User

    Windows Hello not releasing the screen

    Windows hello

    Hi Abdullah,

    To resolve this camera issue for your Windows Hello, we suggest that you run Hardware and Device troubleshooter. Refer to the following steps:

    • Click on 'search' and select 'settings' and type 'Troubleshooting' and select 'Troubleshooting'
    • Click on 'Hardware and Sound' and select 'Hardware and 'Devices' and click on next to run the troubleshooter.

    Let us know how it goes.

    Regards.
     
    Vicky Acs, Jun 21, 2018
    #4
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Windows Hello not releasing the screen

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