Windows 10: Windows 10 going black, then light blue screen on restart?

This has happened twice now where my computer will be on and then go to a black screen but stay power on. Definitely not just going to sleep, tapping the keys and moving the cursor doesn't bring the display back. After I have completed a hard restart (holding down the power key), the computer boots up to a light blue screen with the cursor just showing and still responding to the trackpad.


What could be causing this and what can I do to fix it?

:)

 

Blue Screen Errors, Black Screen After Restart

Hello Jonathan,

The Black screen error that you're experiencing might be caused by connection issues with your PC or display, while
the Blue screen error can be caused by both hardware and software issues.

Meanwhile, we suggest that you follow our guided walk-through to resolve black screen errors and blue screen errors. Choose when did you get the error, and follow the instructions provided. Here are the links:

• Troubleshoot black screen or blank screen errors
• Troubleshoot blue screen errors

Please update us with the results. We will be glad to assist you.

 

Black screen after updating to 1703

Hi,

A stop error can occur if a problem causes your PC to shut down or restart unexpectedly. For us to identify the cause of this issue, we suggest that you refer to these articles:

• Troubleshoot black screen or blank screen errors
• Troubleshoot blue screen errors

The steps will be viewed once that you've selected the corresponding answer.

Let us know if you need further assistance.

 

Windows 10 Black Screen During Install


Hey guys,


I was installing windows 10 (8.1 before) on my Dell inspiron 15 7000 series (7537), and it progressed to restarting after the installing drivers step, but after the restart and going through the dell startup screen, everything went black. The HDD light is stuck on and not flickering like it normally does. There is no cursor or anything on the screen, it's just black. I waited for an hour and nothing changed, so I thought maybe it was frozen, so I restarted the computer via hard reset, which took it to a "attempting to recover update" screen, but after a few seconds on that screen it went immediately back to the black screen.
Its been about 30 min since that hard restart and its still black, HDD light still on, and nothing seems to be happening. Does anyone have any solutions to this???
Thanks!