Windows 10: Windows 10 Live Mail - Cannot add account, account already exists.

Discus and support Windows 10 Live Mail - Cannot add account, account already exists. in Windows 10 Customization to solve the problem; Dear all, I know there are a quite a few posts out there, but none of them are well documented and none of the given solutions solved mine, so here I... Discussion in 'Windows 10 Customization' started by ErikSchutte, Sep 21, 2018.

  1. Windows 10 Live Mail - Cannot add account, account already exists.


    Dear all,


    I know there are a quite a few posts out there, but none of them are well documented and none of the given solutions solved mine, so here I am.


    The problem:

    I cannot add ANY mail account using windows 10 mail, I tried two hotmail accounts and two google accounts but they keep feeding me error codes the internet has no answer to.


    My approach:

    To start as 'clean' as possible I did the following first: I deleted all existing mail & calendar accounts that I tried to add while debugging this problem, then I went to "Apps & Features" > "Mail and Calendar" > "Advanced Options" > and did a Reset. All mail accounts are now gone, and interestingly the mail home screen changed.


    I verified in "Apps & Features" if I have any program called windows live essentials, I don't.


    I tried adding my emails one by one with every settings, pictures are below, but with no succes. Being irritated I then found this post on how to remove the entire "Mail & Calendar" app and reinstall it. I used the first method and did not encounter any errors. It went very smooth. Then I restarted the pc and now I'm stuck at the same point. How am I supposed to get my mail on my computer?!


    I should note I never used the windows mail, but used to get notifications about new mail, which I then almost always checked on my phone or by logging in trough the browser. But it shouldn't be this hard right..



    Before reset:

    Windows 10 Live Mail - Cannot add account, account already exists. f81574aa-fefb-45bd-bc26-0a29863ff6d6?upload=true.png


    After reset:

    Windows 10 Live Mail - Cannot add account, account already exists. c13b0231-850b-4600-ae88-a67a12ddee30?upload=true.png


    After clicking "Add account" (note; first mail still shows even after reset and after reinstall, I checked):

    Windows 10 Live Mail - Cannot add account, account already exists. e151b666-09cf-4f36-8713-05ac71562033?upload=true.jpg


    It seems almost every approach leads to this error:

    Windows 10 Live Mail - Cannot add account, account already exists. 08239b09-901b-460e-926e-aad9bb916abe?upload=true.png


    So maybe I have to use the second option:

    Windows 10 Live Mail - Cannot add account, account already exists. caf1c715-b4ba-4c3c-b890-d09605189f09?upload=true.jpg

    Windows 10 Live Mail - Cannot add account, account already exists. 69edffd7-3bee-471d-8d32-85649025d7c3?upload=true.png


    Exchange:

    Windows 10 Live Mail - Cannot add account, account already exists. 80485b9d-a5ef-4d9c-874a-b9da62217d19?upload=true.jpg Windows 10 Live Mail - Cannot add account, account already exists. 8455a896-4fd2-4b0b-9550-e869a3e42667?upload=true.jpg Windows 10 Live Mail - Cannot add account, account already exists. 45813a3f-7d07-4d6d-8450-1f1f6dfbcc07?upload=true.png

    :)
     
    ErikSchutte, Sep 21, 2018
    #1
  2. Zakin Win User

    Strange Windows 10 User Account issue.

    Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

    I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

    It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

    EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown Windows 10 Live Mail - Cannot add account, account already exists. :(
     
    Zakin, Sep 21, 2018
    #2
  3. tbdriver Win User
    Vista Windows Mail error in account setup

    I’ve been using Windows Mail (Vista 32 bit) for almost a year with no problems. Recently my email account in windows mail was deleted, and I did not do it ! I have tried many, many, many time s to add my account back in and it will not add it. After I click finish on the last screen I receive the following error msg: “An error occurred while reading the new account information. No changes have been made.” …my account is not added. I also verified that I’m typing my password in in lower case as it should be. I have even phoned Comcast to verify my entries on each screen and they are correct (incoming/outgoing servers, etc). I also installed Windows Live Mail and I had the exact same error msg. In Windows Live Mail I can set up the account manually and in the outgong server, Comcast uses port 587 so, I can specify that port and it still does not help. I don’t think there is a problem in the software, I think it’s somewhere else in my OS, system, or ports or something… I have no clue. Also, I've started worrying if I have a trojan or malware that Avast and SpySweeper cannot detect. I did a boot-time sweep with Avast and it did not find anythng. Prior to that I did a scan (in the OS) and Avast found a malwre in an MP3 file downloaded from Limewire. It quarantined it and I deleted it. I did a system restore (using Vista's restore points) back about 5 days and still had the same problem. Did a restore back further and still the same problem. So, I still don't think the problem is in the software... gotta be some where else.

    Can anyone help ? please ?
     
    tbdriver, Sep 21, 2018
    #3
  4. Windows 10 Live Mail - Cannot add account, account already exists.

    77000 Steam accounts hacked every month

    that explain why i have the 2 step form tpu on a APP and not mail ...
     
    GreiverBlade, Sep 21, 2018
    #4
Thema:

Windows 10 Live Mail - Cannot add account, account already exists.

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