Windows 10: Touchpad mouse - inconsistent

Discus and support Touchpad mouse - inconsistent in Windows 10 Drivers and Hardware to solve the problem; My Surface 3 doesn't always recognise the touchpad mouse...touch screen works and a USB plug-in mouse works. Any help as to why this is such an... Discussion in 'Windows 10 Drivers and Hardware' started by RoyAllen, Sep 24, 2018.

  1. RoyAllen Win User

    Touchpad mouse - inconsistent


    My Surface 3 doesn't always recognise the touchpad mouse...touch screen works and a USB plug-in mouse works.

    Any help as to why this is such an inconsistent situation wd help.

    Is there something quick I can do to get the touchpad working as opposed to trying re-starts or being restricted to the USB plug-in option...?

    Thank you

    Roy A.

    :)
     
    RoyAllen, Sep 24, 2018
    #1
  2. nxavis9 Win User

    I want to disable touchpad on Dell laptop


    Hello everyone,
    My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

    What I have tried that hasn't worked:
    • start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
    • windows key+x<mobility center. No touchpad to be found.
    • various function keys. No options for touchpad on/off.
    • device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.
    Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
    Thanks
     
    nxavis9, Sep 24, 2018
    #2
  3. Mouse and touchpad have inconsistent clicking Windows 10

    Hi Myoki,

    Let's work on your concern. Kindly follow the steps below:

    Method 1:

    We would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.

    Follow these steps to run the troubleshooter:

    • Press “Windows key + W”.
    • Type “Troubleshooting” without quotes in the Search box and hit enter.
    • Select “Hardware and Sound” from the Troubleshooter Window.
    • Select “Hardware and Devices” under Devices option.
    • Then follow the On Screen instructions.
    Method 2: Un-install and re-install touch pad drivers from the manufacturer’s website and see if that helps:

    Step 1: Un-install the drivers:

    • Press “Windows Key + W” from the keyboard.
    • Type “device Manager” without quotes in the search box and hit enter.
    • Right click on the touchpad drivers and select “Uninstall”.
    • Restart the computer once it is uninstalled.
    Step 2: Download the latest touchpad drivers from manufacturer’s website.

    Refer the steps to install a driver in compatibility mode:

    • Right click on the setup file of the driver and select
      Properties.
    • Select Compatibility Tab.
    • Place a check mark next to Run this program in Compatibility mode.
    Let us know how it goes.
     
    Wilfred Mac, Sep 24, 2018
    #3
  4. Mark Ole Win User

    Touchpad mouse - inconsistent

    Touchpad

    Hi Denise,

    To address your concern, we suggest that you check if the touchpad is enabled in Mouse Properties.

    Please follow these steps below to check the status of the touchpad.

    • Click Start and choose Settings.
    • Click on Devices. Choose Mouse & touchpad. Scroll down to the bottom of the screen and click
      Additional mouse options.
    • The Mouse Properties window will open. Click the tab furthest to the right (ELAN
      or Device Settings).
    • Under Devices, check if your touchpad is disabled. If it is disabled, click the touchpad to select it and then click
      Enable.

    Let us know how it goes.
     
    Mark Ole, Sep 24, 2018
    #4
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Touchpad mouse - inconsistent

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