Windows 10: Removing Microsoft Family Account

I cant get access to any of my kids in the Family Account feature. There is only the ability to 'add members' not remove.


A moderator in response to another suggested the following fix.

"We appreciate your response. To further troubleshoot your concern with Microsoft Family Protection, we suggest that you disable the Family Safety feature using Command Prompt. To do so, Follow these steps:

1. Press Windows key+ X, then click on Command Prompt (Admin). If ymanually ou are prompted for an administrator password or for a confirmation, type the password, or click Yes.
2. In the Command Prompt window, enter these commands:

schtasks /Change /TN "Microsoft\Windows\Shell\FamilySafetyMonitor" /Disable
schtasks /Change /TN "Microsoft\Windows\Shell\FamilySafetyRefresh" /Disable

3. Restart your PC.


Unfortunately for me, this does not work.


I get an 'error access is denied', ERROR: Invalid syntax. '/Change' option is not allowed more than '1' time(s) and finally ERROR: The specified task name "Microsoft\Windows\Shell\FamilySafetyRefresh" does not exist in the system.


How do i solve this problem?


Thanks, Paul

:)

 

to remove a family from the microsoft account.

Hello Areeb,

We understand your concern, We'll certainly assist you with this.

When you say cannot sign in to the account, do you receive any error message or code when you try to sign in.

In Windows 10, Remove people from your Microsoft account family: Follow the steps.

• From a web browser, go to
  http://account.microsoft.com/family and sign in with the Microsoft account of an adult in the family.
• To remove a child, choose Remove at the top of the section labeled
  Select a child to view or edit their settings.
  
  To remove an adult, including the account you used to sign in with, choose
  Remove at the top of the Adults section. If you're the only adult in the family, you'll need to remove all the kids before you can remove yourself.
• Select the person you want to remove from the family.
• Select the Remove button that appears when you've chosen the person to remove.

Hope this helps, let us know if you need further assistance.

 

Microsoft Account Family Settings: There is an account in my family I didn't create

Hi Andie,

Thank you for posting your response.

We appreciate the time and effort that you have invested in to fix the issue.

As per the above information, I suggest that you refer to the steps below and check if you are bale to remove the unknown account.

• Sign in at account.microsoft.com/family with your Microsoft account on any PC or device
• Click/tap on Remove under Adults in
  Your family
• Click/tap on the adult account you want to remove, and click/tap on Remove
• You (adult) and all other adults in family will now get an email confirming the adult has been removed from the family
  

Hope this helps

 

How to delete an adult account in the Family Settings.

Hi,

To resolve your issue, we suggest that you follow the steps below:

• As an adult in the family account, sign in with your Microsoft account.
• Under Your family, click
  Remove.
  
• Click the child account you want to remove, and click Remove.
• You will get an email confirmation once the child has been removed from the family.

Note: If you removed a Child account, it will be tagged as an "Orphaned account" and you will need to attach another "Parent account".

Regards.