Windows 10: Realtek HD Audio Microphone not using the 3.5 mm audio jack

Discus and support Realtek HD Audio Microphone not using the 3.5 mm audio jack in Windows 10 Drivers and Hardware to solve the problem; I recently had to reinstall the Realtek audio driver on my laptop and since then the microphone on my headset has not been working. I did some digging... Discussion in 'Windows 10 Drivers and Hardware' started by (MasonM), Oct 15, 2018.

  1. (MasonM) Win User

    Realtek HD Audio Microphone not using the 3.5 mm audio jack


    I recently had to reinstall the Realtek audio driver on my laptop and since then the microphone on my headset has not been working. I did some digging and saw that the microphone now recognizes the digital jack, so my onboard microphone still works, but I cannot get it to recognize the 3.5 mm the same as the speakers will. (see pictures below) Is there any way to fix this so that I can use my headset mic again?

    Realtek HD Audio Microphone not using the 3.5 mm audio jack e978b020-98a3-46b3-8147-a9891e2b7c20?upload=true.jpg Realtek HD Audio Microphone not using the 3.5 mm audio jack 2767f619-ecf8-45bc-85d2-d0a436f8765b?upload=true.jpg

    :)
     
    (MasonM), Oct 15, 2018
    #1
  2. Rich H567 Win User

    Realtek HD audio headphone jack

    Realtek HD audio headphone jack not listed separately in device manager, headphones don't
     
    Rich H567, Oct 15, 2018
    #2
  3. AndyC1989 Win User
    External microphone really quiet (Realtek HD Audio-Manager)

    Hello,

    I have a problem with the Realtek HD Audio-Manager. I bought a new headset a few days ago. It is working fine on the Playstation, tablet and on my mobile phone. However on my Notebook it is very quiet.

    I plugged it in but the I think the Realtek HD Audio-Manager puts the internal microphone and my external microphone into one microphone array (well, that's what at least is showing in the system settings).

    So even though I set every audio setting to maximum, the microphone is still very quiet. I also updated the drivers and reinstalled the Realtek HD Audio-Manager.

    Once when I deinstalled the Realtek HD Audio-Manager and I tried the troubleshooting it somehow worked fine for a few seconds. But then it reinstalled Realtek HD-Audio-Manager automatically and the microphone was quiet once again.
     
    AndyC1989, Oct 15, 2018
    #3
  4. Realtek HD Audio Microphone not using the 3.5 mm audio jack

    Realtek HD Audio Manager thinks that headphones are a microphone

    The headphones have no microphone attached to it. There is only one cord/plug.

    I have popup enabled for when Realtek Audio Manager finds a device.


    Realtek HD Audio Microphone not using the 3.5 mm audio jack 04d47569-12c5-4ec6-b508-81392142587d.jpg


    The ports being greyed out mean that there is no device plugged in (that it can notice). If a port is black, like in the above screenshots, that means Realtek HD Audio Manager believes something's plugged in there. The problem is that the Audio Manager thinks
    the headphones are plugged into the microphone port, but they are actually in the headphone port.

    If I go over to the microphone tab like you suggest, nothing changes.
     
    IronicRobot, Oct 15, 2018
    #4
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Realtek HD Audio Microphone not using the 3.5 mm audio jack

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