Windows 10: HP laptop reset

Discus and support HP laptop reset in Windows 10 Support to solve the problem; I was given a HP laptop which had Windows 7 pre-installed,I installed Win 10 and it is now running version 1809, I want to go back to factory settings... Discussion in 'Windows 10 Support' started by tommo, Oct 16, 2018.

  1. tommo Win User

    HP laptop reset


    I was given a HP laptop which had Windows 7 pre-installed,I installed Win 10 and it is now running version 1809, I want to go back to factory settings (don't ask*Wink )if I use the Advanced Startup and choose to wipe all my files will the laptop be restored to Win 7 or Win10.There is no option showing for a Factory reset and I don't have HP Recovery installed,there is a Recovery Image (D) showing in File explorer,for me a bit confusing,any help appreciated

    :)
     
    tommo, Oct 16, 2018
    #1
  2. DaveM121 Win User

    Resetting my HP laptop

    Since it is a new HP laptop and you want to reset it, instead of using the Windows 10 Reset, why not use the HP Factory Restore application, it should be located on your Start Menu - the alphabetical list - scroll down to the HP suite of apps and look
    for recovery . . .
     
    DaveM121, Oct 16, 2018
    #2
  3. Zeeba# Win User
    My hp laptop wont turn on

    This is a frequent problem am sure as you have already seen from online searches.

    Flea power is usually the culprit here, basically its residual power that remains on the computer even after thecomputer has been shutdown. You can drain the flea power with the steps the other answers have suggested.

    • Disconnecting the battery and adapter
    • Press the hardpress the power button for 30 seconds
    • This should clear the flea power

    If this doesnt work, read this article its about
    a dell inspiron
    but the same applies for you hp. It has some detailed step by step instructions
     
    Zeeba#, Oct 16, 2018
    #3
  4. dalchina Win User

    HP laptop reset

    Hp laptop screen won’t display except occasionally


    - this suggests BIOS corruption or a hardware problem...
    Whilst you might try flashing the BIOS (updating it may be necessary to run Win 10- witness your problem above), you also say you have access to it.
    Do you hear any beeps or sounds?

    Try steps 1,2 here:
    Laptop freezes at HP logo without loading circle - HP Support Forum - 5997641

    Check the version of your BIOS vs that listed on HP's site for your laptop.

    I'm also wondering if this might be related to your CMOS battery inside your laptop. (This should be a normal circular battery).
    How to replace the CMOS battery
    - but that's just a thought.

    Worth asking on the HP forum.

    ================================
    Sorry that's not how to create a bootable disk. All that disk is is data storage- as you just copied the files to it.

    Please see:
    How to Create a Bootable DOS USB Drive
    for one way to do it using a free program.

    However, given the above, doing that isn't likely to help you I'm afraid.
     
    dalchina, Oct 16, 2018
    #4
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