Windows 10: device performance and health status is red cross mark

Discus and support device performance and health status is red cross mark in Windows 10 Customization to solve the problem; Hi, when i open settings then go to system -> about , the device performance n health is in red cross mark, but when i open the 'see details in windows... Discussion in 'Windows 10 Customization' started by JohnnyLie, Nov 17, 2018.

  1. JohnnyLie Win User

    device performance and health status is red cross mark


    Hi, when i open settings then go to system -> about , the device performance n health is in red cross mark, but when i open the 'see details in windows defender', there is nothing. device performance status is green check mark

    then i try to enter the device performance and got into health report, all of the choices there such as device driver etc are show no issues


    so basically the red cross mark is only at the system ->about , i wonder how to get rid or make it become green check mark

    :)
     
    JohnnyLie, Nov 17, 2018
    #1
  2. SubhanMI Win User

    Device Performance and Health is in red cross mark and not updating it

    Hi Michael,

    Thanks for the quick response!

    Still getting issue like below.

    Problems found:

    Service registration is missing or corrupt Not fixed with red cross mark...

    Please help me in resolving this issue ASAP.

    Thaks,

    Subhani
     
    SubhanMI, Nov 17, 2018
    #2
  3. What are these red cross marks and green tick marks on most of my icons? Be it desktop or different folders, it's there everywhere.

    These are the sync status of these folders to Onedrive.

    A red circle with a white cross means that a file or folder cannot be synced.

    Files that you mark as "Always keep on this device" have the green circle with the white check mark.

    Complete list of Onedrive icons -
    https://support.office.com/en-us/article/what-d...
     
    Vijay_Verma, Nov 17, 2018
    #3
  4. Anna Bon Win User

    device performance and health status is red cross mark

    Device Performance & Health feature

    This can be an issue with the old driver, update or hardware. However, for us to fully identify what is causing the issue, we may need to perform some troubleshooting steps. Please follow the steps below and check if it helps:

    Step 1: Use System File Checker to check for system file corruption.

    • Right-click (or press and hold) the Start 
      button, then select Command Prompt (Admin).
    • Enter sfc/scannow(note the space between "sfc" and "/").
    Step 2: Perform a clean boot. It will start Windows by using a minimal set of drivers
    and start up programs. It will also eliminate software conflicts that could occur when you install a program, or an update, or when you run a program in Windows.

    Once done, check if your Device Performance & Health will work and generate a report.

    Let us know the result of the suggested steps.

    Thank you.
     
    Anna Bon, Nov 17, 2018
    #4
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device performance and health status is red cross mark

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