Windows 10: SA-708GT microphone not working, can hear just fine?

Discus and support SA-708GT microphone not working, can hear just fine? in Windows 10 Drivers and Hardware to solve the problem; I recently got a SA-708GT headset and the sound works and the microphone doesn't pick up. I updated the driver for the default speaker/microphone... Discussion in 'Windows 10 Drivers and Hardware' started by AnafyralWeyferling, Dec 10, 2018.

  1. SA-708GT microphone not working, can hear just fine?


    I recently got a SA-708GT headset and the sound works and the microphone doesn't pick up. I updated the driver for the default speaker/microphone combo (Realtek High Definition Audio) since the headphones were underneath the same header title for the text underneath the speaker and headphones. Here's pictures from before I updated the driver:

    SA-708GT microphone not working, can hear just fine? a16f089c-8ad1-49fe-8aca-31722cd3c6af?upload=true.png SA-708GT microphone not working, can hear just fine? 7afc08b5-e0fd-4766-b3af-234f0768fbc2?upload=true.png

    The microphone listed is the default one for the laptop. Hidden drivers are visible for both, there's no other microphone sources seen. After updating the drivers, a Stereo Mix showed up, but it doesn't pick up any audio either from the headphone microphones. Here's pictures from after the driver update:

    SA-708GT microphone not working, can hear just fine? 41167259-33fb-4303-9487-ddfceb19dcea?upload=true.png SA-708GT microphone not working, can hear just fine? d8e92008-49e5-4c5c-919b-a4a2614d76a2?upload=true.png

    Also text has disappeared from the system? But that happens sometimes and normally a restart fixes it and it's only for things like these menus and Paint and the like. The menu used to have text but now it's just gone. The speaker and headphone separation appears to be gone now? Which doesn't make sense. The computer doesn't automatically mute like it should when I unplug the headphones but the sound still works. This is the Device Manager:

    SA-708GT microphone not working, can hear just fine? 56a524c7-99f5-419e-99e5-05ce993f7874?upload=true.png

    I updated the first driver on the second lot of speaker-based drivers of the Driver Manager, but now I can't tell what everything else is. I'll post this and then restart my computer to get the text back to help you guys out more. I think the second driver from that lot was the XSplit one, which has been on my computer for a while so I don't know if that's an issue especially since it's a speaker only. Also going to use Troubleshoot on the Stereo Mix now that it's an option, I can still see that text.

    :)
     
    AnafyralWeyferling, Dec 10, 2018
    #1
  2. Benthon Win User

    Cortana cannot hear me - But my microphone works fine everywhere else

    I'm having a really unique issue with Cortana not being able to hear me. I was able to set her up just fine when I did 'Learn My Voice' underneath her settings. When I click the microphone next to the Search Bar, she doesn't recognize anything I'm saying. It seems there is a second 'Set up Microphone' underneath Cortana that, when asked to read the 'Peter' sentence, doesn't appear to hear me.

    My headset is a Razer Chimaera 7.1. All of my applications such as Skype, Ventrilo, etc. work just fine after moving from Windows 7 to Windows 10. The microphone displays just fine under 'Sound' -> 'Recording Devices' and the bar moves up and down to confirm it's picking up my voice.

    Things I've tried:

    • From 'Sound' -> 'Recording Devices' I did 'Set up Microphone' and read the 'Peter' sentence and it picks it up just fine. However, this does not translate over to Cortana and it still requires a second 'Set up Microphone' which still doesn't work.
    • Switching from the motherboard microphone port to the front port and vice versa
    • Restarting
    • Reinstalling Windows 10
    • I have tried a different microphone that is less robust and Cortana picks me up just fine. However, it's not preferable to the one I'm using now.
     
    Benthon, Dec 10, 2018
    #2
  3. Microphone not working (sometimes extremely low volume)

    Hi Martin,

    As you are unable to access microphone from your head phones, we will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • How have you connected the headphones to your device?
    • Have you tried to set the headphones as a default device and check?
    • Have you made any changes to the operating system that might have resulted in this?

    As a work around, try the below and update us the status of this issue:

    • I suggest you to connect the headphones to different device and check if the microphone is working fine. This will help us to detect if the issue is with headphone.
    • If headphones are working fine on other devices, try to connect the headphones to different ports on the PC in the question and check if it is working fine. This will help us to know if the issue is with ports.

    I recommend you to refer to the below thread, try the suggestions by
    Wasim Asad
    to increase the Microphone volume level and check if it helps.

    Cortana can’t hear me – Microphone level keeps getting set to zero.


    Hope it helps. Try the above and update us the status of accessing microphone with the required information, we will be happy to help you further.

    Thank you.
     
    Deepika Gowda, Dec 10, 2018
    #3
  4. Arun B J Win User

    SA-708GT microphone not working, can hear just fine?

    Built in microphone not working

    Hi,



    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps

    Method 1: I suggest you to set microphone as default device and check.


    • Right click on the volume icon in the system tray and then click "Recording devices"

    • Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".

    • Right click on Microphone and then click "Enable".

    • Highlight the microphone and then choose "Set as Default Device".

    • Click Apply and OK.


    Step 2: Make sure that the Microphone is not disabled.


    • Make sure that the Microphone is not disabled. Follow the steps given to check that:

    • Right click on the volume icon and select “Recording devices”.

    • Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.

    • Make sure that the Microphone is not disabled.


    And also update the audio drivers from the manufacturer web site and install.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help
     
    Arun B J, Dec 10, 2018
    #4
Thema:

SA-708GT microphone not working, can hear just fine?

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