Windows 10: Surface Pro 4 sleeping while using (Sleep is OFF)

So i just got my Surface Pro 4 replaced under warranty.


I take my replacement out of the box, excited to finally have it back. (It had been broken for a couple of months before I realised it was still under warranty.)


So as I boot it up, get through the setup, and start using it... The screen turns off. I check the power cord is still connected... Yes. So I go to settings and turn off the sleep and screen off settings.


It continues to happen every few times while I do this. I unplug the power cord and it still does it. I Google to see if anyone's found a fix. I check the power button does not seem loose and then I pour myself a drink of pure scotch. Yes, the screensaver is off.


I go through the settings with a fine tooth comb trying to find anything that could possibly fix it, taking a drink every time I have to turn the screen back on. I'm now quite drunk and the bottle is empty, and it seems this is a known issue with the new update only other people at least only having it happening when not actively using it. I quit.


Needless to say, it makes the fact that my surface keyboard is not responding seem like a minor annoyance.

:)

 

Surface Pro 4 screen not turn on after sleep

Hi, thank you. I could restart my surface pro 4 but still could not fix the Surface Pro 4 screen not turn on after sleep. I am still looking forward to hearing more suggestions to fix the black screen after sleep.

 

Surface Pro 4 screen not turn on after sleep

hi, thank you. I followed your advice but just worked for turn off and turn on and I am still encountering the screen not on after sleep. look forward to any further assistance for this screen not on after sleep. Thank you

 

Surface Pro 4 screen not turn on after sleep

Hi,

Thank you for posting your reply and updating on the status.

I suggest you to perform a Power Drain by following the steps provided below and check if it helps.

• Hold the power button down 20-30 seconds.
• Hold the volume rocker up and power on for almost 15 seconds.
• After you release the buttons, wait 10 seconds.
• Press and release the power button to turn your Surface back on.

Also, refer the post by Josh_F from the link provided below:

Surface Pro 4 - Screen won't wake from sleep

Hope this helps. Keep us posted on the status for further assistance.