Windows 10: Can't change password on second account

Discus and support Can't change password on second account in Windows Hello & Lockscreen to solve the problem; I run Windows 10 on a Dell Inspiron 15 laptop. I created a second account for testing (different email). However, when I try to log in to that account,... Discussion in 'Windows Hello & Lockscreen' started by RogerBlair1, Dec 11, 2018.

  1. Can't change password on second account


    I run Windows 10 on a Dell Inspiron 15 laptop. I created a second account for testing (different email). However, when I try to log in to that account, it won't take my password. When I try to reset its password, I end up changing the other account's password, which I don't want to do. I must be doing something wrong: I request a code under thesecond account (the one I'm trying to get into). Then I switch to the first account (the one I'm using now), jotdown the code, then try to log back into the second account. I click on "I have acode," and enter the code I jotted down; this doesn't always work, but when it does, I end up changing the password to my first account (which I don't want to do), and I still can't get into the second account. What am I doing wrong, and how do I get into the second account?

    :)
     
    RogerBlair1, Dec 11, 2018
    #1

  2. account password change

    Hi,

    Thank you for posting your response.

    Before we proceed, I would like you to provide the information stated below:

    1. Which version of Windows 10 is currently installed in your computer?

    2. Are you using a Microsoft Account to log into your computer?

    To open System Properties and check the version of Windows, follow the steps below:

    1. Open Run Command (Windows button+R).

    2. In the dialog box type control system and hit enter.

    If you are using a Microsoft Account to log into your system and you are unable to change the password, then I would suggest that you sign in online and change your password. Follow the steps below to do so.

    • 1. Click on the link below to open the Microsoft site, and then select
      Security & privacy.
    Create your Microsoft Account Today

    • Select Change password.

    • Enter your current password, then the new password you want, then enter the new password again.

    • Select Save.
    Hope this information helps.
     
    Vanessa Sohtun, Dec 11, 2018
    #2
  3. Yaqub K Win User
    Local Account password changed to Online Account Password

    Hi,

    I suggest you to follow the steps on how to switch from Microsoft account to Local account:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Local account instead.
    • Enter your Microsoft account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the Local account and click OK.
    • Now, login to Local account.
    Hope it helps.
     
    Yaqub K, Dec 11, 2018
    #3
  4. Can't change password on second account

    Changing Account Password

    Hello,

    In order for us to assist you in a better way, kindly answer the below questions:

    • Are you referring to Microsoft account or Local account?
    • If it's a Microsoft account, did you follow the steps provided in this
      article
      ?

    We look forward to your reply.
     
    Michelle Vil, Dec 11, 2018
    #4
Thema:

Can't change password on second account

Loading...
  1. Can't change password on second account - Similar Threads - Can't change password

  2. Can't change MS account password.

    in AntiVirus, Firewalls and System Security
    Can't change MS account password.: I want to change my password associated with my Microsoft account. I know the current password is correct as I can sign in using a browser. Problem is that when I use the same password in the 'change password' dialogue, it returns the message 'The password is incorrect....
  3. Can't change passwords to kids accounts

    in User Accounts and Family Safety
    Can't change passwords to kids accounts: I've lost the passwords to both of my kids accounts on my family account. When I try to reset password the validation of my recovery form gets denied. Is there a way to bypass this step?...
  4. Can't change passwords to kids accounts

    in Windows 10 Gaming
    Can't change passwords to kids accounts: I've lost the passwords to both of my kids accounts on my family account. When I try to reset password the validation of my recovery form gets denied. Is there a way to bypass this step?...
  5. Can't change passwords to kids accounts

    in Windows 10 Software and Apps
    Can't change passwords to kids accounts: I've lost the passwords to both of my kids accounts on my family account. When I try to reset password the validation of my recovery form gets denied. Is there a way to bypass this step?...
  6. Can't change Microsoft Account password

    in Windows 10 Customization
    Can't change Microsoft Account password: When I go to change my Microsoft Account password I enter a new pw and then I enter the confirmation same pw. I get an error every time. The system says "This information is required." and displays the pw change screen with the password field filled withthesameinfo as before,...
  7. Can't change password on Microsoft account

    in Windows Hello & Lockscreen
    Can't change password on Microsoft account: I have a complicated problem. Recently, Microsoft Ultimate Word Games stopped syncing with the cloud. It was suggested that I create a new profile, which I did. I also created a new Microsoft account keyed on a “gmail” address. (My usual one is keyed to a “Hotmail” address.)...
  8. Can't change password on Microsoft account

    in Windows Hello & Lockscreen
    Can't change password on Microsoft account: I have a complicated problem. Recently, Microsoft Ultimate Word Games (MUWG) stopped syncing with the cloud. It was suggested that I create a new profile, which I did. I also created a new Microsoft account keyed on a “gmail” address. (My usual one is keyed to a “Hotmail”...
  9. Can't change password on Microsoft account

    in Windows Hello & Lockscreen
    Can't change password on Microsoft account: I have a complicated problem. Recently, It was suggested that I create a new profile, which I did. I also created a new Microsoft account keyed on a “gmail” address. (My usual one is keyed to a “Hotmail” address.) When I switch users and try to log into the “gmail” Microsoft...
  10. Can't change password on Microsoft account

    in Windows Hello & Lockscreen
    Can't change password on Microsoft account: I have a complicated problem. Recently, Microsoft Ultimate Word Games (MUWG) stopped syncing with the cloud. It was suggested that I create a new profile, which I did. I also created a new Microsoft account keyed on a “gmail” address. (My usual one is keyed to a “Hotmail”...