Windows 10: why does windows 10 say printer offline

Discus and support why does windows 10 say printer offline in Windows 10 Drivers and Hardware to solve the problem; But iOS devices see and work with printers easily and quickly ? Seems to be an appalling error on the part of Windows 10. Printers are networked,... Discussion in 'Windows 10 Drivers and Hardware' started by tlfmd, Dec 11, 2018.

  1. tlfmd Win User

    why does windows 10 say printer offline


    But iOS devices see and work with printers easily and quickly ?

    Seems to be an appalling error on the part of Windows 10.

    Printers are networked, mixed wired and wireless, offline error occurs on both on Windows 10, wired or wireless but easy to use wirelessly on iPad or iPhone at the same time.

    :)
     
    tlfmd, Dec 11, 2018
    #1

  2. Printer on Windows 10 says its offline when it is not.

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern, and we in Community will try to help you in the best possible way we can.

    I would suggest you to follow these steps and check if it helps:

    • Go to the 'Start' menu
    • Select 'Devices and Printers'
    • Double Click on your printer
    • Click on 'Printer' at the top left
    • Go down and uncheck 'use printer offline'
    • PRINT


    Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

    Regards,

    Guru Kiran
     
    Guru Kiran G, Dec 11, 2018
    #2
  3. LeeB Win User
    Printers say (Offline) W-10


    Oops They are both connected via WiFi and they worked fine at one time...... I'll check the advice you suggested.....

    Thanks .......

    Bummer just checked and ran Troubleshoot and it told me to turn the printer on. (Which it was) So I tried to do a test print and got a message saying printer is OFFLINE..... So running Troubleshoot did no good...
     
  4. Jessen P Win User

    why does windows 10 say printer offline

    Both printers register offline for Windows 10

    Hi,

    Thank you for the update.

    Resetting the power to your printer is a quick way to reset the printing system and prepare for further troubleshooting if necessary.


    • If the printer is off, turn on the printer, and then check the status of the printer:

      • If the printer starts printing jobs from the print queue, your printer is clearing out queued print jobs and is online. You can stop troubleshooting.

      • If the printer goes to an idle state after its startup routine, it might be online.

      • If the computer still shows the printer as offline, continue using these steps.

    • With the printer turned on, disconnect the power cord from the printer.

    • Unplug the printer power cord from the wall outlet.

    • If you are using a USB cable or network cable, make sure that the cable has not become disconnected or damaged.

    • Wait at least 60 seconds. Restart the computer while you are waiting.

    • Plug the power cord back into the wall outlet.

    • Reconnect the power cord to the rear of the product.

    • If the printer does not turn on by itself, press the Power button to turn it on.

    • Try to print.

      • If you can print, the printer is online again. Continue to the next step if the printer goes offline again when printing later.

      • If the printer cannot print and remains offline, continue to the next step.
     
    Jessen P, Dec 11, 2018
    #4
Thema:

why does windows 10 say printer offline

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