Windows 10: lock screen issue

Discus and support lock screen issue in Windows 10 Customization to solve the problem; I just had the support tech hang up on me. He wanted me to pay for level 2 support when all I wanted was to ask a question. Is this normal for... Discussion in 'Windows 10 Customization' started by Deb 24 7, Dec 14, 2018.

  1. Deb 24 7 Win User

    lock screen issue


    I just had the support tech hang up on me. He wanted me to pay for level 2 support when all I wanted was to ask a question. Is this normal for Microsoft?


    My question: I don't have an option for "NONE" on the lock screen. I don't want any picture. Any suggestions on how to turn it off?

    :)
     
    Deb 24 7, Dec 14, 2018
    #1

  2. Lock Screen Image Issue

    Hi Kirby,

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

    I would suggest you to set the default pictures as the Lock Screen picture from the PC and check if it works or not.

    Follow the steps below:

    • In start type "settings" and press enter.
    • Select Personalize
    • From the left click on "Lock screen"
    • Select the default picture and conform by preview.
    Please do get back to us to assist you better with issue you are facing.

    Thank You.
     
    ThofikhAhamad, Dec 14, 2018
    #2
  3. Lock screen issue

    Hi Bob,

    Thank you for posting your query in Microsoft Community.

    I suggest you to follow these steps:


    • Go to Settings>>Personalization>>Lock Screen.

    • In the right panel, select Picture instead of Windows Spotlight.
    Please feel free to post your queries in Microsoft Community. We will be glad to assist you accordingly.

    Thank you.
     
    Rakesh Narayanaswamy, Dec 14, 2018
    #3
  4. lock screen issue

    Lock screen woes

    Hi,

    Thank you for posting on Microsoft Community.

    I would suggest you to follow the below steps to try resolving the issue.

    Setting the timeout for Lock Screen

    • Press Windows + I and select personalization.
    • Select Lock screen.

    • Select the Screen Timeout setting.
    • Select the time of timeout you need and check.

    Keep us posted if the issue resolves to help you better.
     
    Sachin V Rao, Dec 14, 2018
    #4
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lock screen issue

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