Windows 10: my laptop is asking for the bitlock recovery key - where do i find this?

Discus and support my laptop is asking for the bitlock recovery key - where do i find this? in Windows 10 Installation and Upgrade to solve the problem; my laptop just loads with a blue bitlocker screen & is asking me to enter the recovery key - where is this ?... Discussion in 'Windows 10 Installation and Upgrade' started by AlexRoss2, Dec 16, 2018.

  1. ALEXROSS2
    AlexRoss2 Win User

    my laptop is asking for the bitlock recovery key - where do i find this?


    my laptop just loads with a blue bitlocker screen & is asking me to enter the recovery key - where is this ?

    :)
     
    AlexRoss2, Dec 16, 2018
    #1
  2. PJ04
    pj04 Win User

    Asking for Bitlocker recovery key on login


    So I was playing with BIOS settings for reformatting my laptop and reinstalling Windows using bootable USB drive. I didn't succeed and I probably did something stupid. Now I'm not able to login into my laptop. It's asking me for bitlocker recovery key on both disabled and enabled settings of secure boot.

    On "Enabled" setting, it says "Bitlocker needs your recovery key to unlock your drive because Secure Boot policy has unexpectedly changed."

    my laptop is asking for the bitlock recovery key - where do i find this? [​IMG]


    On "Disabled" setting, it says "Bitlocker needs your recovery key to unlock your drive because Secure Boot has been disabled. Either Secure Boot must be re-enabled, or Bitlocker must be suspended for Windows to start normally."

    my laptop is asking for the bitlock recovery key - where do i find this? [​IMG]


    I don't have a recovery key. I don't remember setting one. I even searched for it in my Microsoft account. My device (ASUS X205TA) is listed but the recovery key is not.

    Note that I don't have any useful data in the laptop, so I'd be fine with reinstalling windows even if I loose all the data. I just want to be able to use my laptop again.
     
    pj04, Dec 16, 2018
    #2
  3. XYLEE DEL
    Xylee Del Win User
    Xylee Del, Dec 16, 2018
    #3
  4. MICHELLE HER
    Michelle Her Win User

    my laptop is asking for the bitlock recovery key - where do i find this?

    BitLocker recovery key

    Hi Dan,

    We understand that you're experiencing an issue related to Bitlocker.

    Just to confirm, are you being asked for a Bitlocker recovery key from the lock screen after booting PC? If not, where are you exactly being asked for a Bitlocker recovery key?

    Also, are you the only person that has an account on your device? Have you already done any troubleshooting steps to try to resolve the issue? If yes, what are these troubleshooting steps?

    We'll be waiting for your confirmation.

    Regards.
     
    Michelle Her, Dec 16, 2018
    #4
Thema:

my laptop is asking for the bitlock recovery key - where do i find this?

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