Windows 10: Can't log in

Discus and support Can't log in in Windows Hello & Lockscreen to solve the problem; I switched my laptop on from a hibernation state and the login screen appears - the background picture, time and date. When I press a button to bring... Discussion in 'Windows Hello & Lockscreen' started by Silverboots, Dec 17, 2018.

  1. Can't log in


    I switched my laptop on from a hibernation state and the login screen appears - the background picture, time and date. When I press a button to bring up the account picture and password box the screen goes black for a few seconds and then returns looking exactly the same. I've tried hibernating it again and turning it back on. But when I turned it back on and tried to login the same thing happened. I don't seem to be able to shut it down properly either. I've tried pressing ESC, tried ctrl alt del, the windows button and various other combinations, all with the same result. The screen goes black for a few seconds then comes back exactly the same - time, date and background picture. The only button that doesn't do this is the tab button which just cycles through the text boxes on the picture. I've also tried waiting for the battery to run out, then plugging in and switching back on but the same thing happens. I'm stuck on the screen that first appears when you switch it on. Can't even get to the password entry stage. Can't switch to the other account either. Please help!

    :)
     
    Silverboots, Dec 17, 2018
    #1
  2. jmcslob Win User

    2 x SSD Raid 0 - is this right?

    Hey Fits

    Can you list a few helpful hints for T ski ,maybe a step by step how to OR what to look out for*Cool Can't log in :cool:
     
    jmcslob, Dec 17, 2018
    #2
  3. jmcslob Win User
    2 x SSD Raid 0 - is this right?

    T ski b4 your done with this post can you list a step by step fix of what you did, I would appreciate it if you would...Thanks
     
    jmcslob, Dec 17, 2018
    #3
  4. Can't log in

    Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Dec 17, 2018
    #4
Thema:

Can't log in

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