Windows 10: unknown program preventing win 10 from shutting down

Windows 10 Professional 17134

For most of the time, I have this notice saying "the following programs are preventing system from shutting down", or some messages like that, when I try to shut down the system, and in the list, there is always a program with blank name and very general icon (literally a window, low resolution). I have no idea what program this is, I tried to find it in process, but there seems no such program. Is there a way to find what program this is? A log tool perhaps? Thank you.

:)

 

Unknown App on Win 10

A unknown app on Win 10 is preventing PC from shutting down. Have to select (shutdown anyway) to get it to shut down.

Can you help?

Moved from: Windows / Windows 10 / Family

 

Unknown Program Preventing Shutdown and Updates

There is an unknown program preventing my computer from shutting down. When I click shutdown it says "This app is preventing shutdown" but there is only a generic app icon, and no name for the app. I have to select "shutdown anyway" which isn't allowing
Windows Updates to be installed.

I've checked forums and could not find a solution which worked for me.

Task Manager tells me there are no program running. There are no "blank" programs on my app list in control panel. I've used sfc /scannow
in the Command Window and it came back negative. I've turned off all Non-Windows programs for start-up that I don't need (I have a couple drivers which are necessary for my computer).

Any help would be greatly appreciated.

 

win 10 will not shut down properly

Hi Richard,

Usually, this issue occur due to outdated or corrupted device drivers, services or processes which are not shutting down properly, or third-party programs that prevents your computer to shut down properly. For better assistance, we'll be needing additional
information:

• Have you made any recent changes on your computer prior to the issue?
• Is this an error message Explorer\windows\settingsync\BackgroundUploadTask? If yes, where are you getting this message?
• If possible, can you send us a screenshot?

Meanwhile, we suggest that you run the Power troubleshooter as an initial troubleshooting step. To run the Power troubleshooter, follow the steps below:

• Press Windows key + X and select Settings.
• Choose Update & Security from the list.
• Click Troubleshoot in the left pane of the window.
• Under Find and fix other problems, select Power
  and click Run the troubleshooter.

We'll keep an eye out for your response.