Windows 10: 0x7E BSOD in Lenovo T490S laptop

Discus and support 0x7E BSOD in Lenovo T490S laptop in Windows 10 Software and Apps to solve the problem; Observed this bugcheck while trying to wake up from sleep on my laptop, from call stack and context record, issue looks to be related to usbaudio. And... Discussion in 'Windows 10 Software and Apps' started by vbhatper, Jul 29, 2022.

  1. vbhatper Win User

    0x7E BSOD in Lenovo T490S laptop


    Observed this bugcheck while trying to wake up from sleep on my laptop, from call stack and context record, issue looks to be related to usbaudio. And exception record shows divide by zero error. Any help in identifying what might have caused this would be appreciatedSystem: Lenovo T490SOS Version: 20H2OS Build: 19042.1826SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 7eThis is a very common BugCheck. Usually the exception address pinpointsthe driver/function that caused the problem. Always&

    :)
     
    vbhatper, Jul 29, 2022
    #1

  2. Multiple 0x0000009c BSODs on Windows 10 Lenovo Laptop

    Symptoms:
    • Windows 10 Pro BSODs randomly (after freezing). I have almost 12 identical dumps (attached).
    • There seems to be no pattern to it but sometimes it happens when the machine is idle.
    • The machine just hangs and then eventually reboots -- most of the time I don't even see a BSOD screen, it just goes from a frozen screen to reboot and the dump is generated.

    Steps Taken With No Success:
    • Ran full memtest with no issues.
    • Clean Windows reinstall.
    • Changed from HDD to Crucial SSD.
    • Updated BIOS and drivers to what I think are the latest (manufacturer website).

    Important System Characteristics:
    • Lenovo Z70 laptop with dual Intel 5500 and nVidia GeForce 840M graphics cards
    • Virtualization technology is turned on in BIOS in order to run virtual machines
    • The BSODs stopped for a good while and then started up again quite frequently lately. I haven't been able to pinpoint any changes in how I use the machine.


    Most of the dumps seem to point to intelppm.sys --I'm not sure where to go from here.I have attached the output of the information DM log collector. I have gone through all the files and sanitized them to remove any sensitive personal information (according to me) but that shouldn't affect the integrity of the information.
     
    chessoriginal, Jul 29, 2022
    #2
  3. dovydasveseris, Jul 29, 2022
    #3
  4. Riel Alc Win User

    0x7E BSOD in Lenovo T490S laptop

    0x7E?

    Hi,

    The Autorun.dll 0x7E error usually occurs due to corrupted or missing system files. To scan and repair all corrupted and missing system files, we suggest running
    SFC scan.

    Please post back with the result for further assistance.
     
    Riel Alc, Jul 29, 2022
    #4
Thema:

0x7E BSOD in Lenovo T490S laptop

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