Windows 10: 0x8007042B - 0x2000D Error trying to Upgrade to Win 10 from Win 7 Pro

Discus and support 0x8007042B - 0x2000D Error trying to Upgrade to Win 10 from Win 7 Pro in Windows 10 Installation and Upgrade to solve the problem; Hi. I'm not a tech or computer expert; thanks for your assistance. I'm running Windows 7 Professional SP1 and am trying to upgrade to Windows 10.... Discussion in 'Windows 10 Installation and Upgrade' started by PLEASEHELPMETHX, Jan 19, 2020.

  1. 0x8007042B - 0x2000D Error trying to Upgrade to Win 10 from Win 7 Pro


    Hi.

    I'm not a tech or computer expert; thanks for your assistance.

    I'm running Windows 7 Professional SP1 and am trying to upgrade to Windows 10.

    To upgrade I went to https://www.microsoft.com/en-us/soft...load/windows10 and downloaded and ran the media creation tool.

    When I run it, I'm choosing to upgrade the PC and keep personal files and apps.

    On multiple attempts to upgrade I keep getting the following error:

    "0x8007042B - 0x2000D The installation failed in the SAFE_OS Phase with an error during MIGRATE_DATA operation"

    To try to fix the problem:

    I uninstalled a bunch of software that I didn't use regularly and restarted the computer.
    The only anti-viruses I've used in years are Malwarebytes and Microsoft Security Essentials; I uninstalled both.
    I've unplugged all peripherals: Printer, external hard drives, headphones, microphone, etc. I even unplugged my Logitech mouse dongle the last time I tried to upgrade and got the same error.

    SetupDiag: On my last attempt I ran SetupDiag using the /Verbose parameter and it produced a .log entry which I've attached in a .txt file. (It says there is a fatal migration plug-in failure. Plug-in Name = %windir%\system32\migration\SxsMigPlugin.dll.)

    I saw that there as a post on a different thread where someone said they were getting the same error message and SetupDiag identified the same plug-in as being the problem. That user said they solved it by deleting c:\windows\system32\migration. I haven't done that yet because I don't know enough about computers to know if that might cause problems. (I know you're not supposed to mess with anything in your system32 folder.) Can I delete that folder and try to upgrade again?

    Please let me know if anybody has any suggestions or if you need any other information before you can suggest something. Thank you.

    :)
     
    PLEASEHELPMETHX, Jan 19, 2020
    #1
  2. zbook Win User

    Win7 Pro - Error: "0x8007042B - 0x2000D The installation failed ...

    1) Which is post #48?
    Win7 Pro - Persistent "0x8007042B - 0x2000D Win 10 Update Error

    There were commands ran in post #3: steps 4 - 7
    How were the settings modified again in post #20
    2) Please comment on post #21

    Troubleshooting dump files and running Windows driver verifier will be useful in troubleshooting the BSOD.
    post #14 step #3.

    3) Which steps were completed and not completed in post #14 step #12?

    4) See post #14 step #4.
     
    zbook, Jan 20, 2020
    #2
  3. zbook Win User
    Win7 Pro - Persistent "0x8007042B - 0x2000D Win 10 Update Error

    Which post requested another thread?
    Win7 Pro - Error: "0x8007042B - 0x2000D The installation failed ...
     
    zbook, Jan 20, 2020
    #3
  4. dalchina Win User

    0x8007042B - 0x2000D Error trying to Upgrade to Win 10 from Win 7 Pro

    Win7 Pro - Error: "0x8007042B - 0x2000D The installation failed ...

    Hi, please see the data collection steps in post #3 here
    0x8007042B-0x2000D windows 10 problem
    except you can skip (2) as I assume you have a 1909 iso and bootable installation disk.
    There will be one or two steps you've already performed- simply give the result where this is so.

    There a user called @zbook who frequently handles upgrade failures presents a request for relevant data.

    Please state the amount of free space on C: and post a screenshot of your partitions using a 3rd party partition manager- not Disk Management, making sure all text is visible.

    Please also, as a matter of routine, run these checks:
    Disk: HDTune (free) - Health and Error scan tabs and post the result.

    From an admin command prompt run
    chdsk C: /scan
    and post the summary result.
     
    dalchina, Jan 20, 2020
    #4
Thema:

0x8007042B - 0x2000D Error trying to Upgrade to Win 10 from Win 7 Pro

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