Windows 10: 0x800f0831

Discus and support 0x800f0831 in Windows 10 BSOD Crashes and Debugging to solve the problem; Windows100x800f0831WindowsLenovoR7000p2020CPURyzen 7 480OH with Radeon Graphics NVIDIA GeForce RTX 2060 6GB/Windows2022- Windows 10 Version 21H2 09... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by HongYu Wang, Oct 4, 2022.

  1. 0x800f0831


    Windows100x800f0831WindowsLenovoR7000p2020CPURyzen 7 480OH with Radeon Graphics NVIDIA GeForce RTX 2060 6GB/Windows2022- Windows 10 Version 21H2 09 x64 KB50173080x800f0831https://learn.microsoft.com/zh-cn/troubleshoot/mem/configmgr/error-0x800f0831-installing-update“”CBS.logMissing_Packagehttps://catalog.update.microsoft.com/Home.aspx Miss

    :)
     
    HongYu Wang, Oct 4, 2022
    #1

  2. Error 0x800f0831

    Hi thanks for reaching out! I'm Kyle M. a Microsoft Independent Advisor and a Microsoft community member like you. I'm glad to help you

    Hello try the DISM method just follow these steps:

    1. Open Command Prompt, to do this right click on the start button and choose Command Prompt (Admin).

    2. In the command prompt type:

    dism /online /cleanup-image /restorehealth

    and press enter

    This will scan and fix the corrupted system files of your device.

    If DISM doesn't fix the problem then try to this suggested fix by Microsoft:

    https://support.microsoft.com/en-ph/help/447707...

    let me know if you need further assistance 0x800f0831 :)

    Regards,

    Kyle M.
     
    Kyle Angel Bayani, Oct 4, 2022
    #2
  3. Windows update error Error 0x800f0831

    Hello,

    couple of days ago I realised that my search bar in the bottom left isn't working. After an small investigation i found out the my windows update got an Error 0x800f0831. In the CBS.log I found this:

    Failed to resolve package 'Microsoft-Windows-Hello-Face-Migration-Package~31bf3856ad364e35~amd64~~10.0.19041.1' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Mark store corruption flag because of package: Microsoft-Windows-Hello-Face-Migration-Package~31bf3856ad364e35~amd64~~10.0.19041.1. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to resolve package [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to check whether this is the real child: Microsoft-Windows-Hello-Face-Migration-Package~31bf3856ad364e35~amd64~~10.0.19041.1 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to collect affected dependent package for package: Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~10.0.19041.508 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to process package watchlist. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to plan execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to process single phase execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    WER: Generating failure report for package: Package_for_KB5003791~31bf3856ad364e35~amd64~~19041.1237.1.3, status: 0x800f0831, failure source: CBS Other, start state: Absent, target state: Installed, client id: UpdateAgentLCU

    I tried to find 'Microsoft-Windows-Hello-Face-Migration-Package~31bf3856ad364e35~amd64~~10.0.19041.1' in the update Catalog but I couldn't found it.

    I don't know how to fix this problem. Therefor i am grateful for any suggestions.
     
    Luis Pistauer, Oct 4, 2022
    #3
  4. Terry-123 Win User

    0x800f0831

    Error When Trying to Install Update (0x800f0831)

    So I am trying to install an update but get the above error message (0x800f0831) is the error code

    When I look up, it says this is a cumulative update, meaning it needs a prev update first.

    OK, smart windows, what do I search for next? which one does it need? any clues atleast?

    Here is what I found on google; - but the question is, what update # do I search for in the microsoft update catalog?

    Resolution

    To fix the issue, follow these steps:

    1. Go to Microsoft Update Catalog.
    2. In the Search box, enter the package ID of the <Missing_Package>.
    3. Download the package and then install it.
    4. Reinstall the <Failed_Package>.
     
    Terry-123, Oct 4, 2022
    #4
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