Windows 10: 0x87e00005 windows 11 can't download games

Spent some time trying to fix it. The problem seems to be both Xbox app and the store. Have tried to reinstall gaming services manually, but stays pending forever. Any help is appreciated.

:)

 

Unable to play farmville game in IE 11

Hi Donna,

Please answer these questions to assist you better.

• Do you face same issue in Microsoft Edge too?
• Is the issue specific to Farmville game?

I suggest you to follow the steps below and check if that helps.

Step 1: Check if the Add-on are causing the issue.

Manage add-ons in Internet Explorer 11

Step 2: Let us check if cookies might be the reason for the issue.

Delete and manage cookies

Step 3: If the above steps didn't help in resolving the issue then I suggest you to reset Internet Explorer.

Change or reset Internet Explorer settings

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the
Reset Internet Explorer Settings feature.

Note: Also install all pending Windows updates in your PC and check.

Do let us know if you need any further assistance. Thank you.

 

Error Code 0x87E00005 Windows 10 Store Games Do Not Install

I am unable to install any games (and I just bought one) off the Windows Store on ONE of my PCs. I am able to install apps like Amazon Music, Audible, Xbox Game Bar, Angry Birds 2, and others. However the triple A type games like Age of Empires Definitive
and Outer Worlds I am not.

The game tries to download, goes from pending to download and just sits the for about 15 minutes before kicking up this error code. All searches say this error code pertains to Xbox consoles but this is a Windows 10 machine running windows store.

My steps:

- WSRESET about a million times

- Fully removed Windows Store using PowerShell Admin

- Reinstalled Windows Store using PowerShell

Run back and select to install The Outer Worlds, download now went from Pending to Acquiring License to Downloading.. got to 4% stops and kicks up this error code. Anytime I try to restart this download I have the same problem, Error Code 0x87E00005.

I do not know if this is related to ALL of this but my Office 365 on this machine ALSO refuses to update. Just spins endlessly, if I try to download it again from Office site it kicks back a different error and doesn't download. There is also one KB that
refuses to install (all others do) SQL 2014 Server cumulative (I run SQL express here for UPS Worldship). I really never have issues with this machine and updates -- I have ALWAYS had intermittent issues with this machine and Windows Store albeit its been
2 years since I last full removed/full installed the Windows Store and its been magic since and now this.

 

Downloading games

Hi,



Install game in Compatibility mode

I would suggest you to install the game I compatibility mode and check: Follow these steps:

• 
  Download the driver from the manufacturer’s website.
  
• 
  Right-click on the driver setup file and click on
  ‘properties’.
  
• 
  Click on the ‘compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 10 from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists
  

Hope it helps. Do contact us for further queries. We will be happy to assist.



Thank you.