Windows 10: 1, 2, 3, 7, 8 and 9 numpad keys and right '+' key don't work

Hello, a few days ago my Win10 laptop's 1, 2, 3, 7, 8 and 9 numpad keys and right '+' key suddenly stopped working the 4, 5, and 6 keys work fine though. I depend on the 2 and 8 keys for up and down arrows as my main right and left arrow keypads got loose and I couldn't put them back; plus, I can't use the numpad right/left 4/6 arrows and the main up/down arrows at the same time with one hand as I need to press other buttons to play some games. I tried many solutions such as the 'Windows key/Fn + Ctrl + Alt' method, uninstalling and reinstalling my keyboard driver, messing around with the ease of access menu settings and whatnot, yet nothing worked. Please help me. Thank you in advance.

:)

 

1 2 3 4 7 8 9 p and backspace not working

I have an Asus x55c with a very problematic keyboard.

So basically I have a Windows 10 and I can't make my keyboard work with the following keys: 1 2 3 4 7 8 9 p and backspace

What I did.

1. I uninstalled the driver from Device Manager and then restart.
   
2. I checked the cables.
   
3. I tried safe mode.
   
4. I tried an older version of the same driver.
   

Update:

• These keys work in BIOS
  
• They worked in Windows 7 Safe Mode
  
• They don't work in Windows 7, Windows 10 or Windows 10 Safe Mode
  

 

Windows 10 Numpad not working properly.

Hello Donovan,

High possibility of hardware issue. To confirm this, when you press the number 3 key, what will show is 36, 8 will result with 8/ and number 9 will be 9*. This is because of the actual key button being defective; notice that the key right next to the key
you're pressing gets encoded as well?

If you're using a PC, isolate by using another keyboard. If you're using a laptop, consult your device manufacturer for further assistance.

Let us know if you require further assistance.

Regards.

 

Windows 10 Numpad not working properly.

High possibility of hardware issue. To confirm this, when you press the number 3 key, what will show is 36, 8 will result with 8/ and number 9 will be 9*. This is because of the actual key button being defective; notice that the key right next to the key
you're pressing gets encoded as well?

If you're using a PC, isolate by using another keyboard. If you're using a laptop, consult your device manufacturer for further assistance.

Let us know if you require further assistance.

Regards.

So, my keyboard numpad is broken? Is there a way to fix it?