Windows 10: 1 overcharged for a video rental from Microsoft Store and I require a refund 2 how do I...

Discus and support 1 overcharged for a video rental from Microsoft Store and I require a refund 2 how do I... in Microsoft Windows 10 Store to solve the problem; Today is 29th April 2020. I was charged twice for the same movie rental from Microsoft Store. I have tried to organize a chat with support but so far I... Discussion in 'Microsoft Windows 10 Store' started by JoeHorvath, Apr 29, 2020.

  1. JOEHORVATH
    JoeHorvath Win User

    1 overcharged for a video rental from Microsoft Store and I require a refund 2 how do I...


    Today is 29th April 2020. I was charged twice for the same movie rental from Microsoft Store. I have tried to organize a chat with support but so far I can't contact you. This sucks!!! How do I get a refund of one of those $6.99 charges AND how do I talk to and / or chat with Support if I need to contact support? This system of yours is not very easy ... it sucks!!!


    OR


    you guys can keep the extra $6.99 charge that belongs to me!!!


    By the way you don't have the category that I want to contact you about ie: Microsoft Store so I've gone for potluck and hope that you guys forward it on to the appropriate section.... AGAIN ... your system sucks!!!

    :)
     
    JoeHorvath, Apr 29, 2020
    #1
  2. REY BEL1
    Rey Bel1 Win User

    Refund for an application bought on Microsoft Store

    Hi,

    Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
    we suggest that you contact our
    Microsoft Support     team.

    For detailed information about the return and refund policy, see
    Microsoft Terms of Sale.


    Let us know if you need further assistance.

     
    Rey Bel1, Apr 29, 2020
    #2
  3. SG1024
    SG1024 Win User
    0xc00d11cd (0xc20200e2) Not able to download, retry Win.10 Movie Rental

    1. Download Failure from Microsoft Store.

    2. Yes, Microsoft Store Rental through Movies & TV App (??), it is the store. Yes, I rented it.

    The link you suggested goes to Sales Support, new to me. The most likely option is "Re-download
    product    ". This option does not apply in this scenario as it allows me to reload past purchases like Visio etc, with no Movie option. My account was correctly charged $0.10 and $0.10 for the rentals listed below.

    Again, this is my first time trying to rent a movie online from Microsoft. Did I miss something?

    The Error Rental Download is / was an experiment {Mad.Max} }that cost $0.10, money return is not the issue right now.

    The Success Rental was Streaming was OK++++++ {Ex Machina} for $0.10

    I am more interested in downloading a movie in the future for a rental or purchase than the return of the rental fee of $0.10

    Thanks, S
     
    SG1024, Apr 29, 2020
    #3
  4. BRINK
    Brink Win User

    1 overcharged for a video rental from Microsoft Store and I require a refund 2 how do I...

    Microsoft Offer Refunds on Digital Purchases at Windows and Xbox Store


    Read more: Microsoft to Offer Refunds on Digital Purchases at Windows and Xbox Stores - Thurrott.com
     
    Brink, Apr 29, 2020
    #4
Thema:

1 overcharged for a video rental from Microsoft Store and I require a refund 2 how do I...

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