Windows 10: 1 Remote Access Connection Manager & 2 Secure Socket Tunneling Protocol Service

Dear Microsoft Engineers:For the past whole year, I cannot use Norton's VPN function due to technical problems relating to Microsoft Windows listed below:1 Remote Access Connection Manager 2 Secure Socket Tunneling Protocol Service I have contacted Mr. Bruce Ma who tried to fix these problems via on-line connection back in Dec 17, 2021. Case No#1032752869These problems, however, still remain. Following Bruce's previous advice, please find attached screenshot images provided by Norton's technicians. Please review and advise how to have these problems resolved. Please co

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Windows service can't start: Remote Connection Access Manger. Error 1053

Hi,

Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

I see that you are getting error “Windows service can't start: Remote Connection Access Manger. Error 1053”.

Please answer the below questions to assist you better.

1.Is the computer connected to the domain?

2. Did you make any changes in the settings of the services prior to this issue?

3. When exactly are you getting this error?

4. Are you able to access remote service to access computer remotely?

Follow the below methods and check if it helps,

Method 1:

1. Press Windows + R for Run and then type Services.msc and then Enter.

2. Select Remote access connection manager and then right click and select Start if the service has been stopped.

3. Make sure that the service is running.

Method 2:

Follow the first step from Method 1 and then select Secure Socket Tunneling Protocol Service

and then right click and select Start if the service has been stopped.

Note: The common dependency service for "Remote Access Connection Manager" and "Remote Access Auto Connection Manager" is "Secure Socket Tunneling Protocol Service".



Make sure that you check the properties which ever service you are trying to start, and then go to the dependency tab and make sure that you select the dependency services listed under this service.

The following are the dependency services of "Remote Access Connection Manager":

a. Secure Socket Tunneling Protocol Service

b. Telephony

c. Plug and Play

d. Remote Procedure Call (RPC)

e. DCOM Server Process Launcher

f. RPC Endpoint Mapper

Make sure you try to start the dependency services of Remote Access Auto Connection Manager Service as well.

Reply us back if you have further queries we will be glad to assist you.

 

Remote Access Connection Manager

Hi Robin,



Thank you for posting your query in Microsoft Community.

Thank you for your interest in Windows 10.

I can understand, how frustrating it can be, when things don’t work as expected.

I'd be glad to help you.

Try to follow these methods, mentioned below to fix your issue.

Method 1:

Enable the disabled services and start the services.

To enable the disabled services and start the services:

a. Click on Windows key + R, then type services.msc in the Run command Window.

b. Select Services in the Programs list. If you are prompted for an administrator password or confirmation, type your password or click Continue

c. Right-click Remote Access Connection Manager service and then click Properties.

d. On the General tab, click Manual next to Startup type.

e. On the General tab, click Start under Service status, and then click OK.

f. Also check for the Dependency services.

The following are the dependency services of "Remote Access Connection Manager":

i. Secure Socket Tunneling Protocol Service

ii. Telephony

iii. Plug and Play

iv. Remote Procedure Call (RPC)

v. DCOM Server Process Launcher

vi. RPC Endpoint Mapper

Make sure the above services are started in the services list. If not, start all of the above services and check, if it helps you.

If the issue persists, follow the method 2.

Method 2:

Uninstall and reinstall the Network adapter’s drivers.

Step 1:

Try to update the Network adapter drivers for the device.

To do this, follow these steps, mentioned below:

1. In Device Manager, click the Network adapter drivers tab in the device's Properties dialog box.

2. Click Update Driver of Network adapter to start the Hardware Update Wizard.

3. Follow the instructions to update the Network adapter drivers.

Step 2:

If the issue persists, this issue occur due to the Network adapter driver may not be compatible.

I suggest you download the latest Network adapter driver from the manufacturer’s website and check, if it works.

If the issue still persist, I suggest you to install the Network driver in compatibility mode and check, if it works.



Follow the steps to install the drivers in compatibility mode.

1. Download the latest Network adapter driver from the manufacturer’s website.

2. Right-click on the setup file and click on "Properties".

3. Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode” and select previous Operating System from the drop down.

4. Click on ‘Apply’ and click ‘OK’ and run the file to install it.

I would like you to post your query with TechNet for the issue regarding "Secure Socket Tunneling Protocol Service" for better resolution

Technet forums



Your reply is very important for us to ensure a proper resolution. Please get back to us with the updated information in order to assist you accordingly.

Thank you.

 

Remote access connection manager hung “stopping”

Hey Greg,

The service is already set to automatic.

I checked dependencies but cannot stop Secure Socket Tunneling Protocol Service.

I get an Error: 1061.

I recall getting this “stopping” issue before and the solution had something to do with dependencies - I just don’t remember whether I had to start or stop a service to get the remote access connection manager to get unstuck.

Very frustrating.