Windows 10: 10240 + Black Screen

Discus and support 10240 + Black Screen in Windows 10 Support to solve the problem; This morning I turned on my HP All In One and the screen stays black. I had 10220 loaded but I don't know what happened until I went to this forum on... Discussion in 'Windows 10 Support' started by enigma1944, Jul 19, 2015.

  1. 10240 + Black Screen


    This morning I turned on my HP All In One and the screen stays black. I had 10220 loaded but I don't know what happened until I went to this forum on my other system and discovered 10240 was released. If this is the cause what do I do??????????????????????? Thanks

    :)
     
    enigma1944, Jul 19, 2015
    #1
  2. FWCA Win User

    Windows 10 Explorer Crash Loop due to SearchUI.exe

    I was running Windows 10.0 build 10240.

    After I enabled the insider build, it shows a black screen after restart. It won't boot up. :-(
     
  3. bildrk Win User
    Windows 10 10586 Black Screen at 30%

    Hello,

    I have an ASUS Transformer Book T100TA, and I am trying to upgrade to build 10586. I currently have 10240 installed on it. During the screen that says "Updating Windows", it will get to 30%, then the screen goes black and stays black. I am forced to do a
    hard reboot, then the system reverts back to build 10240. I have tried this 3 times, and each time is the same.

    This is ridiculous; my laptop, which is 6 years old, upgraded just fine, but this tablet, which is barely 2, is not doing it. Any help would be greatly appreciated. Thanks.
     
    bildrk, Jul 19, 2015
    #3
  4. BunnyJ New Member

    10240 + Black Screen

    I was unaware there was a build 10220.. where did you get that from. And it might be best you re-install the original OS and I would wait until the 29th for the official upgrade.
     
    BunnyJ, Jul 19, 2015
    #4
  5. Your ideas are good BUT-------------- FIRST THE BLACK SCREEN-- HOW DO I ELIMINATE IT-----IF I CAN'T GET IN THE SYSTEM
     
    enigma1944, Jul 19, 2015
    #5
  6. CountryBumkin, Jul 19, 2015
    #6
  7. Three (3) consecutive hard stops (press and hold power) should bring up the recovery menu.

    It's possible that the system will respond after the first hard stop and start - but it's hard to tell since you cannot get into the system at this time. My experience with this blank screen is that there is a hang on device drivers - not sure which one(s) though. the hard stop gets Windows past that point and the install continues after the point it got 'hung'
     
    Slartybart, Jul 19, 2015
    #7
  8. 10240 + Black Screen

    Thanks for the answer

    I didn't have to do what you suggested because I left the sys turned on and after about 2 hours and it started.

    The 10240 was installed automatically
     
    enigma1944, Jul 19, 2015
    #8
  9. Good news, glad you got it sorted. Thanks for posting the update.
     
    Slartybart, Jul 19, 2015
    #9
  10. drreflex Win User
    THIS PROBLEM HAS BEEN AN ONGOING ISSUE WITH WINDOWS 10.

    Below is a Microsoft Knoledge Base entry from April of this year.

    httpw://support.microsoft.com/en-us/kb/3055414

    "The lock screen in Windows 10 Technical Preview Build 10061 might appear as a black screen with a mouse cursor
    Symptoms

    When you sign out of Windows 10 Technical Preview Build 10061 and return to the lock screen, you might see only a black screen with a responsive mouse cursor. Pressing the Alt+Tab keys or the Ctrl+Alt+Del keys has no visible effect.
    Workaround

    If you are experiencing this issue, follow these steps to sign into Windows:

    At the black screen, press the Ctrl key once on an attached physical keyboard. (You won’t see any visible change, but pressing the Ctrl key will place the cursor in the password box that you’re currently not able to see.)

    Now type the password of the user that just signed out and press Enter.This will sign you back into Windows and the desktop will appear.

    If you failed to sign in because you mistyped the password, press Enter once more. Then retype the password and press Enter." ...

    PLEASE NOTE: IF YOU ARE INSTALLING WINDOWS 10. AFTER ENTERING YOUR PASSWORD, THE CURSOR SHOULD VANISH FOR SEVERAL MINUTES WHILE WINDOWS COMPLETES THE INSTALL SETUP. MY COMPUTER, A FAST ALIENWARE, TOOK ABOUT FIVE MINUTES TO COMPLETE THE SETUP AND THEN THE WINDOWS 10 DESKTOP APPEARED.
     
    drreflex, Apr 4, 2018
    #10
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10240 + Black Screen

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