Windows 10: 11/28, 12/920 updates deleted ALL photos [thousands] on pc

BEWARE BEWARE BEWARE - LOST ALL PHOTOS IN ALL CAMERA ROLLS OF ALL USER ACCOUNTS after auto updates 11/28 or 12/9/20. CANNOT FIND AT ALL, have tried all remedies. Also deleted icon photos, recovery points, troubleshooting options, norton backup on pc, etc.. THANKS A LOT MICROSOFT. I'M DONE WITH YOU. Hello, Android.

:)

 

Windows 10 photo app displays hundreds if not thousands of icons, not just photos

Hello,

As you are facing issues with deleting the photos within the photos app, do not worry we will help you with this issue.

Do let us know what exactly happens when you try to delete the photos in File Explorer?

If the issue persists with Photos app, let us try the below troubleshooting steps and check if it helps.

Step 1: I recommend you to check if there are any updates for photos app in Windows Store. If found try to update the app and check with the status of this issue.

Refer:
Check for updates for apps and games from Windows Store

Step 2: I suggest you to run the
Windows Store Apps troubleshooter.

Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Run the troubleshooter for Windows apps

Step 3: I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Get back to us with an updated status of accessing the photos on Photos app for further assistance.

Thank you.

 

Multiple Photos

We suggest that you follow the steps below to delete the photo through Photos app:

• If you’re looking at your list of photos in Photos app, select the photos by clicking on checkbox on the photos you want to delete. Click
  Delete icon at the bottom right corner to delete.
• If you open a photo, Tap or press Delete
  key from keyboard.

Let us know if you need more assistance.

 

how to restore photos in picasa deleted by mistake

Hello Jim,



Thank you for posting on Microsoft Community. We will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• 
  Did you delete the photos from the PC?
  
• 
  Did you check if the photos are present in File Explorer?
  

If any files, folders, documents are deleted accidently from the PC,
Recycle bin holds them if the size of the deleted items are containable. Check if the photos folder is present in
Recycle bin.



Step 1: Check if the files and folders are present in your PC using
Cortana by following the steps below:

• 
  Press Windows icon key on the keyboard and type the file or folder name in the search box.
  
• 
  Select the search result which shows folder and drive location of the program.
  
• 
  Follow the file or folder path of the program and check if it is the file you are looking for.
  

Step 2: If you are unable to view the pictures using Picasa application, I suggest you to follow the steps below:

• 
  Open Windows File Explorer by pressing
  Windows key + E keys on the keyboard.
  
• 
  Open the file or folder where pictures are located.
  
• 
  Right click on a picture and hover your mouse over to
  Open with option.
  
• 
  Select Picasa from the option and check if you are able the view the pictures in
  Picasa photo viewer.
  

If the issue persists, I suggest you to contact the application manufacturer for further assistance.



Write back to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.