Windows 10: 123 Photo Viewer Pro Version

Hello,Recently, I have purchased 123 PhotoViewer Pro Version for my PC. The app struggles to open pics/close the image etc. Worst thing is it does not show the image I want to see. The screen is empty and black. Mostly, I can move between photos but it turns out that it just keeps showing the same pics. I'd appreciate your assistance to fix the problem. Otherwise, the app doesn't even slightly serve to its very aim, which is a photo viewer...Thanks in advance!

:)

 

Photo Viewer

I did not ask to get 123 Photo Viewer. It automatically changed. How can I change back to Photo Viewer?

 

123 Photo Viewer

Hi Andy,

Thank you for posting in Microsoft Community.

I see that you notice a feature change in 123 Photo Viewer app and I certainly understand it can be odd at times when you use the app frequently.

Let me help to point you in the right direction for this query. I would suggest you to check with the app publisher regarding the feature change as they would be the best point of contact to provide you details about the change.

You can check the app publisher contact details in Microsoft Store. Search for the app and scroll down to Overview section, where you should find the

Contact Details.

You may also try to use the
Photos App in Windows 10.

If you see all your images are blurry, let us know and we will certainly help you further.

Regards,

Vivian S

 

Photo Viewer

Hi Gerald,

There might be settings on the application that needs to be modified for you to view all pages of the downloaded file. For us to provide the best resolution possible, we would like to ask the following:

• Is there a specific feature of 123 Photo Viewer application that the default Photo Viewer doesn't have?
• Did you download the 123 Photo Viewer application via the Store app?

We're looking forward to your reply.