Windows 10: 12c HID device code 10 - hp pavilion x360 convertible 14-dy0xxx

Please can someone help with this it’s driving me crazy,so after updating my laptop to windows 11 23H2, my 12, HID Device stopped working and showed a code 10 - request for HID descriptor failed, because of this my touchpad isn’t working also other devices have become hidden in device manager.I have tried everything, inc updating my bios and trying to go back to my old windows, and have even done a hard reboot.Sometimes the mouse comes back randomly but will quickly go away again after updating the laptop. also, I have tried to download a touchpad from hp website however it says it’s no

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Touchpad not working on my HP Pavilion x360 Convertible

Hi,

My laptop touchpad stopped working.

The I2C HID Device (one of the 2) is showing an error. I tried updating it , but get an error: Windows found drivers but encountered an error when attempting to install them. The device cannot start (code 10).

I tried to find the driver on the HP Support website, but they have nothing. Is there a way to manually update/install a driver?

I'm running Windows 11 with all the latest updates installed. The system model is HP Pavilion x360 Convertible 14m-dw1xxx.

Thank you,

 

Touchpad Not Working (12C HID Device)

Thanks for reaching out:

The device so am using is a HP Pavilion x360 (Convertable) president which uses the Microsoft Windows 10.

Expanding the Human Interface Devices dose not have a Mice and other pouting devices, but all of it under the HID.





Thanks,

Ajdin B.

 

what is the driver that enables Tablet Mode on Windows 11pro? i want to disable is permanently my laptop keeps getting stuck on tablet mode

Hp Pavilion x360 convertible 14-dy0xxx