Windows 10: 1511 - Can no longer remove video file properties

Discus and support 1511 - Can no longer remove video file properties in Windows 10 Support to solve the problem; As per title. Since the 1511 update I can't remove file properties from any video file. It always says that the file is open in Windows Explorer...... Discussion in 'Windows 10 Support' started by elbeasto, Dec 3, 2015.

  1. elbeasto Win User

    1511 - Can no longer remove video file properties


    As per title.
    Since the 1511 update I can't remove file properties from any video file.

    It always says that the file is open in Windows Explorer... *really

    :)
     
    elbeasto, Dec 3, 2015
    #1
  2. Ian Ser Win User

    Can No Longer Update File Properties With Creator's Update

    We appreciate the update. We highly recommend to post this issue on our Feedback Hub app to let our developers know the impact of the new Creators Update to editing attributes for files. Simply press
    Windows key on your keyboard or click Start and then, type and click
    Feedback Hub to start about this.

    We appreciate the feedback.
     
    Ian Ser, Dec 3, 2015
    #2
  3. Crackshaw Win User
    Can No Longer Update File Properties With Creator's Update

    I may have found the problem, My external hard drive is stuck in read-only after the update. Considering I have never touched this folder, I don't know why it would go into read-only mode.

    EDIT: Also, I have tried using just the music library the computer comes with and same results. I used a non-updated computer and everything is working fine on there, it was also in read-only mode on that computer. For some reason, the external just isn't
    saving properties with the new update.
     
    Crackshaw, Dec 3, 2015
    #3
  4. jds63 Win User

    1511 - Can no longer remove video file properties

    Explain further what you mean exactly by removing file properties from a video file.
    What app are you using to play these files ?
     
    jds63, Dec 3, 2015
    #4
  5. elbeasto Win User
    It was saying: is open in Windows Explorer but now it's saying open in COM Surrogate.


    1511 - Can no longer remove video file properties [​IMG]

    1511 - Can no longer remove video file properties [​IMG]
     
    elbeasto, Dec 3, 2015
    #5
  6. jds63 Win User
    Com surrogate is i believe a dll host file, check VLC player if it is running in Task Manager at the time or VLC settings.
    Saw same issue here on forum maybe an issue with new build or rare cases a virus i have seen to.
    https://www.tenforums.com/general-dis...surrogate.html
     
    jds63, Dec 4, 2015
    #6
  7. elbeasto Win User
    I ended task of COM surrogate in Task Manager & now it says that the file is open in Windows Explorer.
    Seems to be a bug with 1511.

    I'm really considering going back to Windows 7.
    It's just a better OS.
     
    elbeasto, Dec 4, 2015
    #7
  8. jds63 Win User

    1511 - Can no longer remove video file properties

    I am not really familiar with Com Surrogates to say the reasons for this. Are you just trying to edit the file properties of this Video file ?
    That is your choice to go back i can not suggest what is best for you, Windows 7 is still a good OS.

    File is associated with VLC from what i can see.
     
    jds63, Dec 4, 2015
    #8
  9. jds63 Win User
  10. jds63 Win User
    jds63, Dec 4, 2015
    #10
  11. elbeasto Win User
    Thanks jds63.

    I found a program called FileMindQuickFix which does the job until MS fixes it I suppose.
     
    elbeasto, Dec 4, 2015
    #11
  12. jds63 Win User
    True since i have seen a few already here and on internet of this issue in Win 10. Seemed like VLC was keeping it open somehow. Do you have a backup software by any chance ? May be another way through File explorer think has to do with changing indexing of the file, by changing folder and search options . Your Welcome.
     
    jds63, Dec 4, 2015
    #12
  13. elbeasto Win User

    1511 - Can no longer remove video file properties

    VLC definitely isn't running and I even tried changing the file association to the Windows Films & TV app - same problem. No backup software.
    A guy on the MS forums was saying that the problem was specific to a certain build number, I subbed to that thread.

    *Smile
     
    elbeasto, Dec 4, 2015
    #13
  14. jds63 Win User
    You do have latest build 10586.17 of Win 10 ? Type winver in your admin command prompt will let you know your build.
     
    jds63, Dec 4, 2015
    #14
  15. elbeasto Win User
    Yep, Version 1511, build: 10586.17
     
    elbeasto, Dec 4, 2015
    #15
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1511 - Can no longer remove video file properties

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