1803 update stuck at %42

Discus and support 1803 update stuck at %42 in Windows 10 Updates and Activation on Windows 10 Forums to solve the problem; The heavy load was probably what was happening to my update. When it started preparing the install to the last restart it took 2.75hrs to get back to... Discussion in 'Windows 10 Updates and Activation' started by Anak, Apr 5, 2018.

  1. Anak Win User

    1803 update stuck at %42


    The heavy load was probably what was happening to my update. When it started preparing the install to the last restart it took 2.75hrs to get back to my desktop, then for another 10" it threw three teaser screens up extolling the virtues of the new version before I could start using my machine again.

    Although for different reasons it reminded me of the GWX era of Win7 updates.
     
    Anak, Apr 5, 2018
    #1
  2. gezginrocker Win User

    I'm on a Lenovo laptop with dual graphics card. I didn't experience a single major Windows 10 update stucking after some time and 1803 is no exception.

    I have tried disconnecting USB devices, disabling anti-virus & firewall, clearing update cache, running SFC, DISM, WUA etc. but still it stucks at %42.

    Why every major update is problematic for me? I don't want to do a clean install again.

    :)
     
    gezginrocker, May 1, 2018
    #2
  3. Kapil Arya MVP Win User
    Upgrade to 1803 fails at 42%

    Hello,

    Please run Windows Update troubleshooter from Control Panel > Troubleshooting > View all. See if it helps you.

    Hope this helps, Good luck :)
     
    Kapil Arya MVP, May 1, 2018
    #3
  4. Andre Da Costa Win User

    1803 update stuck at %42

    Upgrade to 1803 fails at 42%

    I would wait until the 10th of April when the full ISO's will be released then try upgrading offline.

    If you still want to attempt the upgrade, try the following:

    Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive.
    Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Airplane mode from the Action Center - Windows key + A.

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    Type each of the following then hit Enter

    taskkill /f /fi "SERVICES eq wuauserv" (Do this multiple times)

    net stop cryptSvc

    net stop bits

    net stop msiserver

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    rmdir C:\Windows\SoftwareDistribution\DataStore

    rmdir C:\Windows\SoftwareDistribution\Download

    When complete, hit Enter, then restart, then try updating again.

    If that does not work..

    1. Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    Type each of the following then hit Enter

    Run these codes:

    Net Stop bits

    Net Stop wuauserv

    Net Stop appidsvc

    Net Stop cryptsvc

    Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak

    Ren %systemroot%\system32\catroot2 catroot2.bak

    Net Start bits

    Net Start wuauserv

    Net Start appidsvc

    Net Start cryptsvc

    After running these commands, check if your issue is fixed.

    Try this additional tips to see if they work:

    Troubleshoot Windows Update Problems in Windows 10 Using These Five Tips

    https://windows10.help/blogs/entry/23-troublesh...
     
    Andre Da Costa, May 1, 2018
    #4
  5. zbook New Member
    1) Open the Lenovo website > support for the notebook > enter the product or serial number or model > select the operating system > view drivers and BIOS > post a URL or hyperlink into the thread.

    2) Update the specs in the "My Computer" section:
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Windows 10 Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    There is a log collector that is used in another forum on Ten Forums.
    3) Run the beta version and post a zip into this thread for troubleshooting:
    BSOD - Posting Instructions - Windows 10 Forums
    The beta log collector is on the bottom of the web page.
    Windows 10 Help Forums
    4) Use the text and images in this thread in case there are any problems running the log collector: (post #5)
    DM Log tool problem Solved - Windows 10 Forums

    5) Open disk management > widen 2 columns: status and volume > make sure that the text in each row is not cut off > use the Microsoft snipping tool to create an image > post the image into the thread
    Disk Management - How to Post a Screenshot of Windows 10 Tutorials

    6) Open file explorer (click view > check hidden items) > this PC > C: > in the right upper corner search for each of these files:
    C:\Windows\Panther
    setuperr.log
    setupact.log
    Setupmem.dmp
    setupapi.dev.log
    BlueBox.log
    C:\$Windows.~BT\Sources\Rollback

    7) Use 7zip > zip each file > post a one drive or drop box share link into the thread

    8) Open administrative command prompt and type or copy and paste:
    a) sfc /scannow
    b) dism /online /cleanup-image /restorehealth
    c) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    d) chkdsk /x /f /r C:
    This may take many hours so plan to run overnight.

    C:\Windows\system32>chkdsk /x /f /r
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot

    9) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste > notepad > post a one drive or drop box share link into the thread
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Tutorials

    10) Run HD Tune:
    HD Tune website
    Post images of the test results for these tabs into the thread:
    a) Health (SMART)
    b) Benchmark
    c) Full error scan

    11) Post the Windows upgrade error message into the thread
    12) Post the Windows upgrade error code into the thread
     
    zbook, May 1, 2018
    #5
  6. Samuria Win User
    Which part is stuck at 42% it does an initial install up to 100% then reboots and goes to 100% on a blue screen
     
    Samuria, May 1, 2018
    #6
  7. Anak Win User
    Hi,
    You've done everything but disable the graphics card that isn't native to the laptop, my thought is it falls under the criteria of attached devices like USB. And please excuse me if you purchased the laptop with dual cards, your system specs don't show that.

    What is the setup; Do you have integrated graphics with a separate card? Just disable the separate card and let the integrated run. Then run 1803.
     
    Anak, May 1, 2018
    #7
  8. MrHudson Win User

    1803 update stuck at %42

    I had same problem, mine stuck at 10%, I went on to bed, woke up at 3am and it was only at 30% then, went back to bed got up at 6am and it was installing, which took 2hrs to install.
     
    MrHudson, May 1, 2018
    #8
  9. swarfega Win User
    You can open the task manager and check the c: drive and internet connection sections in the performance tab to see if its actually doing anything.
     
    swarfega, May 1, 2018
    #9
  10. MrHudson Win User
    That's what I did, it was downloading very very slowly,, 24 Kbps was lowest, highest was 3.0 Mbps.
     
    MrHudson, May 1, 2018
    #10
  11. swarfega Win User
    It might have been due to heavy load on Microsoft's servers yesterday. Have you tried again today?
     
    swarfega, May 1, 2018
    #11
  12. jimbo45 Win User
    @gezginrocker

    Hi there

    It does take a long time on some laptops
    servers shouldn't be a problem once the program starts installing as you've already got the update on HDD.

    Also make sure there is sufficient available space on HDD('s) as if there isn't you'll get the dreaded Update failed with that error code - can't remember it though.

    You need enough space for V.S.S and windows old (what the system tries to allocate rather than what is finally used).

    If it bombs out increase the windows partition size or make available space on other partitions / HDD's. You can decrease these after install / update success.

    Sometimes if it's stuck for a long time simply re-boot again -- you might have to go though that saga a few time before it finally works though.

    The most important thing is that there is sufficient free space on HDD's.
    To change partition sizes without losing data use either a Linux live distro with GPARTED or amy Windows bootable partition manager.

    GPARTED is quite simple -- and works from USB -- Partition magic or similar I believe can't run from a USB though (paid version will). GPARTED if you are uncomfortable with Linux runs also as a stand alone bootable program - download iso and create USB via Rufus. The Interface is no problem for windows users.

    Cheers
    jimbo
     
    jimbo45, May 1, 2018
    #12
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1803 update stuck at %42

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