Windows 10: 1TB Cloud storage upgrade but still shows 5gb

Discus and support 1TB Cloud storage upgrade but still shows 5gb in Windows 10 Software and Apps to solve the problem; I just upgraded to 1TB cloud storage but still show only 5gb. Do I have multiple accounts? If so, how do i combine or delete the old accounts?... Discussion in 'Windows 10 Software and Apps' started by pkfsnp, Dec 3, 2023.

  1. pkfsnp Win User

    1TB Cloud storage upgrade but still shows 5gb


    I just upgraded to 1TB cloud storage but still show only 5gb. Do I have multiple accounts? If so, how do i combine or delete the old accounts?

    :)
     
    pkfsnp, Dec 3, 2023
    #1

  2. OneDrive shows 5GB storage instead of 1TB

    Can you help please?

    Tried logging into my Microsoft account but it only shows the default 5GB storage. I purchased the 1TB upgrade.

    ***Modified title from: Just replaced my old computer and cannot access my OneDrive Upgraed account files?***
     
    HarveyJoanning, Dec 3, 2023
    #2
  3. Nikhar_K Win User
    OneDrive shows 5GB storage instead of 1TB

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you see 5GB storage for OneDrive instead of 1TB.



    Ideally, the default storage of OneDrive for a Microsoft account is 5 GB. As you have upgraded to 1TB storage, I would suggest you to make sure that you are signing in with the same Microsoft account through which you have upgraded the storage.



    You can also check the storage in OneDrive website. Sign in to
    https://onedrive.live.com
    from any browser, on the bottom left corner, you will see the Storage for your account.



    For additional information, see
    OneDrive storage plan and billing questions
    .



    However, let me help to point you in the right direction for support related to OneDrive issues. We do have dedicated support team for OneDrive and you can get in touch with them for further assistance. Follow the below steps to contact the OneDrive
    support team.



    Sign in to OneDrive.com from any browser or Open OneDrive App, click the ‘?’ help icon on the top banner of the page and select
    Email OneDrive support. Submit your question and follow the prompts to request support.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Dec 3, 2023
    #3
  4. Arijit4M Win User

    1TB Cloud storage upgrade but still shows 5gb

    The Cloud storage is capped at 5GB . Is there is plan to increase the cloud storage in future.

    Microsoft has a basic 5GB cloud storage feature for every customer. Yet in modern times when there are so much data generated from computing activity that size is small to store more data. Has Microsoft introduced plans to increase this 5GB cloud storage for free. I think it should provide free cloud storage upto 15 GB like Google provides for its customers. What do you say?
     
    Arijit4M, Dec 3, 2023
    #4
Thema:

1TB Cloud storage upgrade but still shows 5gb

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