Windows 10: 2.4G Keyboard Mouse causing auto-scroll. How to permanently delete?

Yesterday all my windows suddenly started auto-scrolling. Turned off auto-scroll in settings and I uninstalled my keyboard and mouse in the devise manager, but neither worked. I noticed that my devices and printers had a device called "2.4G Keyboard Mouse" and when I deleted that device everything went back to normal mouse and keyboard work fine and no more auto-scroll. The problem now is that every time I restart my computer this "device" automatically loads and I have to manually go back to delete it from my devices. I do not know what this "device" is or why it is suddenly an issue. Can

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Auto scroll issue

Hi Kunananthaseelan,

Thank you for updating.

I suggest you to install Synaptic driver in Compatibility mode. Also install Keyboard and mouse drivers from manufacturer website.

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.

Do let us know if you still face auto scroll issue. Thank you.

 

Microsoft Arc Touch Mouse is sporadically auto scrolling

Thanks Mara

• When did this problem start to happen?
  
  Since I got the mouse
  

• Can you try using a different mouse to see if it does the same thing?
  
  A USB mouse does not scroll but the wifi arc touch mouse will.
  

• Do you have a different computer that you can test your mouse if its doing the same thing?
  
  I tried the arc touch with a similar Dell and it did not auto scroll as much, just once in about 15 minutes
  

How are you supposed to invoke this auto scroll "feature?" I can't make it happen on my own, it just occurs randomly as I am scrolling through a web page or a Word document,

 

Strange auto scrolling (no it's not the settings/mouse/ scroll hover)

I shot some video of this weird behavior, and then found I couldn't attach it here *Sad since I think most will auto direct me to what this isn't, ie see post title. The scrolling does not affect everything, just login screen, notepad, and the side bar of file manager where the list of items like drives and folders reside. In Notepad for instance when I put the mouse into the document it scrolls to the bottom hence I checked the scroll setting in settings and it's off already. But that is not all. The video is the login screen and the time and date are auto scrolling up in an endless loop until I click a mouse button or hit a key which then brings on the login box which is stationary. Even the settings box auto scrolls down on its own. I try to scroll to the top of the box but it just wants to scroll downward. It's not doing this in everything though. Web pages stay stationary. This just happened today first time I turned my pc on. Anybody else experiencing this or know what is causing this? I have booted then cold booted my pc which changed nothing. Don't know where else to look for why this is happening.

Windows 10 Pro
Version 21H2 (OS Build 19044.2251)
HP Laptop 15