Windows 10: 2 data drives disappeared after restore

I decided after many years I’d finally reset my laptop to factor settings and so after removing all that was needed I did the restore option that completely wiped all drives. After a long wait it restarted and did the windows 10 setup, but now I only have my OS drive and D drive, with E and F drives missing? This is a laptop in case that matters.

submitted by /u/BernardStark
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:)

 

All data from Drive D:/ disappeared or is not recognized

Hello everyone

I am using a ASUS ROG laptop with two drives: a SSD "C:/" called "OS" and a HDD "D:/" called DATA.

After uninstalling 4 or 5 games from my laptop (properly, using the Applications list to uninstall), all my games, music, pictures, etc stored on drive D (DATA) suddenly looked to have disappeared. Steam is still working but all games show as uninstalled, Origin isn't even working at all anymore, all my music, videos etc can't be found and played anymore.

When trying to play a mp3 from "recent files", it says that drive D is not available and the file can't be found.

Drive D is still visible and can be opened but it appears almost empty, which shouldn't be the case. I think all my data is still there but can't be seen. I can still see all my Origin and Steam games in the Apllications list. It's like the data is not available or recognized anymore. The laptop runs fine (fast, no weird noises, no system error).

Any suggestion? Thanks a lot!

 

Lost data from hard drive, what to do now?

Well, I'm sorry to hear that it's a WD My Passport that failed on you, @tomhenry ! *Frown
I'd recommend you to try using a different USB cable with it and see if that will help your system to detect it without it disconnecting.
I'd also suggest you to go to Disk Management and see how the drive is listed there. It won't hurt to check up on the health and SMART status of the HDD by running the QUICK and EXTENDED tests from the WD's Data LifeGuard Diagnostics. Here's a link to the available software: http://products.wdc.com/support/kb.ashx?id=11ZOpD

Give these troubleshooting steps a try and keep us posted with the results!
SuperSoph_WD

 

flash drive data

LOL on this. :'D

Anyway, let us try to scan first if there are any data corruption causing this one to your flash drive. Kindly follow the steps provided below:

Method 1:

System file checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Run system file checker (SFC) and see if it helps. Please follow these steps:

• 
  Press Windows + X keys and click command prompt (admin).
  
• 
  Type the following command in command prompt and press Enter.
  

sfc /scannow



If it does not help, use method 2.

Method 2:

Run DISM tool and check the issue. Please follow these steps:

• 
  Press Windows + X keys and click command prompt (admin).
  
• 
  Type the following command in command prompt and press Enter.
  

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

If this have not detected any issues, we will proceed with the next steps.

Let us know how it goes.