Windows 10: 2 different laptops , MSI stuck in windows update reboot and Asus stuck boots to offline...

Hello, I'm Stacey and I need so much help, please...


I have two different laptops that my husband and I got and when we ran updates on both pc's they crashed. The MSI Laptop is stuck in windows update adding files reboot and my ASUS is stuck in Automatic repair boot but repairs nothing.


I downloaded the media tool from windows because both run Win 10, but neither laptop will allow me to change which drive boots first. I cannot use the command prompt its stuck in X:\Windows\System32 . On the asus I did diskpart list volume and volume O Ltr I No Label No Fs Type DVD-Rom


Vol 1 Ltr C Label Recovery Fs Fat32 Type Partition 19 gb Health

Vol 2 Ltr F Label Data NTFS Partition 116 gb healthy

all the way to volume 6 Ltr E esd-usb Fat32 Removable 7679 mb healthy

I can get to startup settings and I disabled automatic restart after failure, and disabled early launch ani-malware protection, but I cannot get into enable safe Mode with Command Prompt. It just loops back into repair.


It wont reset this pc either option keep or remove files.


I tried startup repair and that doesn't work Log file \System32\logfiles\Srt\SrtTrial.txt . Tried to fis that but I cant get the cmd.exe to read the correct drive so it wont fix anything.


No System Restore point, No System Image Recovery. Start up repair wont work , cant go back to previous version.


I cannot get to the boot setup at all...


The MSI laptop, I can only get into setup utility boot options 1, 2, 3, and when I reboot and add my media tool on usb I get boot option #4

but it wont let me change boot option #4 to boot option # 1, now yesterday I could change the option but when I go to change I think its the bios to load usb that wont change at at all.


If some can give me step by step fixes for both computer I can finally get ride of this stress that's making me lose my hair. Any help is appreciated. Thank you.

:)

 

Asus Laptop stuck on aptio

Hi,



I suggest you to follow the steps below and check if it helps:

• Select the Boot menu in the Aptio setup utility, select 'Launch CSM' and change to enable.
• Select the Security menu n the Aptio setup utility, select 'secure Boot Control' and change to disable.
• Select Save & Exit and press 'yes'.
• Hold down the power button until the unit switches power off completely.
• Switch back on and continually press the F9 button for about ten seconds; this should now allow the unit to boot up into the Windows Recovery menu.
• Select 'Advanced Start Up' and wait until the recovery menu appears.
• Select ' Advanced Options'.
• Select 'System Restore' and select a date prior to when the problem occurred.

Also, I suggest you to refer the below thread:

Help! Stuck in Asus Aptio Setup Utility, after restarting the system screen turns black with one white underscore flashing



Hope it helps. Revert to us with the results, will be glad to assist you.



Thank you.

 

Windows Update Stuck


Updating my laptop which I haven't used for 6 months.
I go to Settings, Update and Security, and there are a list of 10 updates, 2 of which say pending install, the others say pending download. Left laptop on overnight and still saying the same this morning.
Ran Windows Troubleshooting Updates twice, both times found no problem.
Have good Wi-Fi signal. Have re-booted several times. Now stuck. Can you please suggest how I get round this please.

 

Stuck boot loop asus logo

Pls help I reset windows 10 now laptop stuck at boot up with asus logo stays like 2 mins boots back to asus logo can access bios f2 but that's all changed bios to boot cd/DVD/USB nothing happens 2days read articles nothing solves problem F9 does not work
for recovery only f2 for bios reason I reset windows 10 was not running properly after updates laptop only 6 months old been running with problems after upgrade windows 10