Windows 10: 2 External Display Monitors have compressed my 1920x1080 to a square.

Hi, My daughter used my Kogan display monitors x2 once connected directly by HDMI to laptop, and the other monitor HDMI is connected via a USB hub to the laptop. I have no idea what happened but she said is suddenly started displaying with everything squished. There are now 2 black panels on either side of the screen. I am seeing the full height of the screen but not the full width and so text and shapes are squished to skinny. This is still occurring on her HP laptop connected to the monitors and now my work laptop Thinkpad. After having a look at other articles i have tried rolling back m

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External Monitor displaying at 1920x1080 and not 2560x1080

Hi,



Thank you for writing to Microsoft Community Forums.



This issue could be because of the cable you are using to connect the monitor, below are few information you will find helpful.



HDMI cable supports 1080p of maximum resolution, whereas DVI-D cable supports 1680 x 1050, mini DisplayPort supports 2560 x 1440 and mini DisplayPort to VGA supports 192x1050 resolution.



I suggest you to try with different cable and check if that works and try the below steps and check if that helps.



Steps:

1. I suggest you to
   uninstall the Intel graphics driver from
   
   the device manager and reboot the computer once and check.
   
2. I also suggest you to
   Download drivers and firmware for Surface and check.
   
3. You can also open Intel graphics properties and try to change the display resolution from there.
   

Additional information:
Displays that work with Surface Studio.





If you still face the issue, please reply to this post with more information.



Hope it helps.

Amit Sunar

Microsoft Community – Moderator

 

External monitor display settings

Hi,



Thank you for posting in Microsoft Community.



I understand that you are facing issues with the display scaling on your external displays. We will certainly look into this for you.

As you are using Vizio TV, you may have to try using custom resolution settings if the in-built settings do not provide the required settings.

For better clarity, please let us know:

• What is the version of Windows 10 that is currently installed on your computer? You can click on Search and type
  winver.
• Are you aware of any recent changes to the system, such as updates, after which you are facing this issue?
• What is the make and model of your computer?

Meanwhile, I would suggest you to check the steps mentioned in the Workaround section in

Windows scaling issues for high-DPI devices

I would also suggest you to check the Display drivers. Please refer

Troubleshoot external monitor connections in Windows 10

Set up dual monitors on Windows 10



Let us know how it goes.

Regards,

Vivian S

 

No display on monitor when TV set as primary display

Issue solved

Removed DVI/HDMI cable from computer and monitor

Step 1: Check if the VGA monitor cable is defective.

1. Turn off computer
   
2. Connect the monitor VGA cable from the monitor to the VGA port on the computer
   
3. Turn on computer, VGA monitor cable is good.
   
   Step 2: Tun off computer
   

1. Connect HDMI Cable to HDMI port and TV
   
2. Turn on computer and TV, there is no monitor black screen
   
3. Click on the Windows logo, select the Settings icon , and then select
   
   System. Under Display there are two squares, labeled 1 and 2
   
   D Click on Advanced Display Settings:
   
   Display information: Display 1- Monitor Display 2 -TV
   
   E Right-click the Speakers icon in
   the taskbar, select Sound, click on Playback devices,
   
   
   a s tv screen with my brand shows
   AMD High Definition Audio Device ready.
   
   F. Problem solved
   
   
   
   Cause of the problem: Defective VGA port on the Syba VGA HD15+ 3.5 Audio to HDMI converter