Windows 10: 2 of my keyboard keys will randomly stop working then start again in some time

On my laptop Lenovo Ideapad 310-15ISK, the Windows key and left Alt key sometimes just stops working and in some unknown time start working again.


The same 2 keys do not work on an external keyboard or even on the Virtual keyboard. Hence, I am assuming it is software related.

:)

 

random keyboard keys stop working?

i went out today and everything was fine, i come home and three random keys stopped working, maybe more i havent noticed yet. the three key on the left side of the keyboard not working, the left shift stopped working, and the enter key stopped working, but the one on the numpad works fine. no one was home to use it, nothing spilled on it, i tried it on another computer and same deal. im gonna go buy a new one tomorrow but it makes me sad cause i loved this keyboard lol, microsoft ergonomic 4000. ill probably buy the same exact one if its in stock tomorrow, this one lasted or 4 years about. im just confused why three random keys spread out stopped working at the same time...seems very weird

 

Built-in keyboard in laptop randomly stops working / no response

Ok, so recently I found my Toshiba Satellite laptop keyboard sometimes stops working. Nothing at all. The number lock light stays on if it is on but no response from any of the keys....This happens sometimes at boot but sometimes it happens randomly after a successful boot. It can work for any amount of time and then stop working. On average though it usually happens within two hours though but can go all day before it happens again

I decided to take the nuclear option and reformat because I thought it was a virus.

So, after a reformat everything was good and then it started happening again. I haven't installed any software since reinstallation of windows.

I have another USB wireless keyboard and when to use that it works properly but the built-in one still doesn't work until I do a reboot and sometimes even after a reboot it doesn't work.


So what could this be:

1. My computer is 5 years old. Could it be that a dying CMOS battery could affect the keyboard and make it randomly stop working?

2. I also surmised that maybe there was a windows update that affected the keyboard but I haven't seen anything that relates to keyboard or other motherboard drivers being installed.

3. Or could it be the keyboard hardware itself, is it failing somehow? But why would it work properly sometimes after a reboot?

4. Or something else? that's why I came here to ask for suggestions or direct solutions



I appreciate any guidance on helping to solve this frustrating issue

PS:

I tried to use Event Viewer to see if there is an entry that would show if Windows has reported/noticed the keyboard malfunctioning but I don't know where to look in Event Viewer, it's above my technical ability to know exactly where to look. I have tried but I don't see anything obvious.



System Information:

System Model Satellite S50D-A

Keyboard Driver c:\windows\system32\drivers\i8042prt.sys (10.0.15063.0, 112.50 KB (115,200 bytes), 2017-03-18 5:56 PM)

 

Keyboard's keys randomly stop working over time

Hi Xevra,

If your computer's keyboard stop working, it's most likely due to a driver issue. For us to determine what's really causing this issue, we'd like to know the following:

• When did the issue start?
• Have you made any changes on your PC prior this issue?
• Have you already tried uninstalling and reinstalling the keyboard software?
• Are you getting any error messages or codes? If yes, send us a screenshot.

We look forward to hearing from you.