Windows 10: 2 tries to wake up laptop

Discus and support 2 tries to wake up laptop in Windows 10 Support to solve the problem; After the latest upgrade to Windows 10 Creators, my trusty T500 Thinkpad has (re-)developed an issue with waking from sleep. It wakes fine but then... Discussion in 'Windows 10 Support' started by redart, Jul 31, 2017.

  1. redart Win User

    2 tries to wake up laptop


    After the latest upgrade to Windows 10 Creators, my trusty T500 Thinkpad has (re-)developed an issue with waking from sleep.

    It wakes fine but then goes back to sleep almost immediately. On the second attempt it wakes properly and stays awake. Video attached - apologies for poor quality. [youtube]luK8ZZWnKfs[/youtube]

    Had the same issue when Win10 first came out and I upgraded from Win7. Managed to eventually fix that problem but can't recall what I did at the time. Power settings are for sleep only, no hibernate. The event log shows :-

    2 tries to wake up laptop [​IMG]

    Anyone else having this issue?.

    :)
     
    redart, Jul 31, 2017
    #1

  2. Laptop tries to wake from sleep while lid is closed.

    Hi Taylor,

    Sorry for the delay in response and inconvenience caused.

    I would also suggest you to do a clean boot and check if any third party apps are causing the issue.
    Placing the computer in a clean boot state can reduce software conflicts and help identify the root cause of the issue.


    Please refer the link below for clean booting steps:

    Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.




    https://support.microsoft.com/en-us/kb/929135

    Disclaimer: Once you are done with the troubleshooting, perform the steps in "How to reset the computer to start as usual after troubleshooting with clean boot "to reset computer as usual.




    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Deepak_Krishnan R, Jul 31, 2017
    #2
  3. Laptop tries to wake from sleep while lid is closed.

    Hi,

    Thank you for posting your query in Microsoft Community.

    Sorry for the inconvenience caused.

    I will definitely help you with the issue but let me ask you some question to gather more information:

    1) Since when are you facing the issue?

    2) Have you made any changes prior to this issue?

    Meanwhile try the method below and see if it helps:

    Power troubleshooter

    The issue might have caused due to issues with power management.

    The power troubleshooter can automatically detect and fix any incorrect power settings. Refer to these steps to run this troubleshooter:

    1. Select search and type Troubleshooting.

    2. Click on Troubleshooting and select the view
    all option on the left pane.

    3. Click on Power troubleshooter and follow the prompts.

    Hope this helps.

    If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Deepak_Krishnan R, Jul 31, 2017
    #3
  4. redart Win User

    2 tries to wake up laptop

    As a side-note I have a second Thinkpad (T410s) which has now also gone through the enforced Creators upgrade. It wakes up OK. Anyone have any suggestions for why this might be happening or what I can try in the way of troubleshooting ?
     
    redart, Aug 4, 2017
    #4
Thema:

2 tries to wake up laptop

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