Windows 10: 2004 update blue screens with Setup? as the error and rolls back.

I was too slow to capture the blue screen.



This is on a Asus Prime X570 Pro with a Ryzen 3600X. Nothing in the logs but it turned off the keyboard and mouse LEDs and was accessing the external USB drives (2 of them) in turn and then gave up and blue screened so seems maybe USB related.



The system is dual boot but pretty simple windows install as it just gets used for gaming.



I did make the mistake of installing AMD StoreMI a while ago which is impossible to uninstall without formatting your drive and reinstalling so that may also be part of the problem.

submitted by /u/nickbrooker
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:)

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please get back to us with updated status, we will be happy to assist you.

 

November updates blue screen Error

Hi John,



Welcome to Microsoft Community and thank you for posting your query.



To understand the issue better, please provide us more information.

• 
  Are you using any third party software for chatting?
  
• 
  Which anti-virus program are you using?
  

For now, I suggest you to go to the below link and try the steps.

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors



Please get back to us with the status, we will be glad to help you.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.